Dynamic business owner skilled in project management and customer service. Known for strong attention to detail and collaborative teamwork, contributing to improved efficiency and quality assurance in home improvement services.
Overview
9
9
years of professional experience
Work History
Business Owner
Gforce Home Improvements LLC
Absecon, NJ
07.2019 - Current
Oversaw project management from inception to completion, ensuring high-quality home improvement services.
Developed and implemented operational processes that improved efficiency and customer satisfaction.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Trained team members on best practices and safety protocols.
Managed budgeting and financial planning, optimizing resource allocation for projects.
Collaborated with clients to define project requirements, fostering positive relationships and repeat business.
Rural Mail Carrier Associate
USPS, United States Postal Service
Mays Landing, NJ
03.2017 - 06.2019
Delivered mail and packages efficiently to rural routes, ensuring timely service.
Maintained accurate records of deliveries and customer interactions for quality assurance.
Operated postal delivery vehicles while adhering to safety regulations and protocols.
Assisted in training new associates on route navigation and operational procedures.