Gordon Falanai
Spanaway,WA
Summary
Dynamic ramp agent with expertise in ground support equipment and safety compliance, honed at Delta Air Lines. Proven track record in optimizing baggage coordination and training development, enhancing team efficiency by 20%. Skilled in problem-solving and critical thinking, ensuring smooth operations and on-time departures. Committed to maintaining high safety standards and operational excellence.
Overview
1
1
year of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
SeaTac, WA
09.2022 - 2026
- Collaborated with team members to optimize ramp operations and improve workflow efficiency.
- Assisted in training new hires on safety practices and operational procedures.
- Coordinated baggage handling processes to maintain on-time departures.
- Loaded and unloaded cargo from aircraft, ensuring adherence to safety protocols.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Improved team response times to incoming aircraft, optimizing use of manpower and resources.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Developed and conducted training sessions for new hires, elevating skill level and knowledge base of ramp crew.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Stocked aircraft cabins with necessary equipment and supplies.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Deiced aircraft before takeoff for safety during inclement weather.
- Connected electrical power unit and hoses to aircraft.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Ramp Agent
Unifi Aviation
SeaTac, WA
03.2022 - 08.2022
- Loaded and unloaded cargo from aircraft, ensuring adherence to safety protocols.
- Operated ground support equipment to facilitate efficient aircraft turnaround.
- Coordinated baggage handling processes to maintain on-time departures.
- Conducted routine inspections of equipment to ensure operational readiness and safety compliance.
Overnight Stocker
Walmart
Spanaway, WA
07.2021 - 01.2022
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in unloading delivery trucks, ensuring timely inventory replenishment.
- Collaborated with team members to optimize stock placement for improved accessibility.
- Conducted regular inventory checks to identify discrepancies and ensure accuracy.
- Maintained cleanliness in stock areas to adhere to company safety standards.
- Supported management in training new staff on stocking procedures and safety protocols.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Education
High School Diploma -
Spanaway Lake Highschool
Spanaway, WASkills
- Ground support equipment
- Safety compliance
- Baggage coordination
- Training development
- Time management
- Problem-solving
- Hazardous materials handling
- Heavy equipment operation
- Safety precautions
- Critical thinking
Timeline
Ramp Agent
Delta Air Lines, Inc
09.2022 - 2026
Ramp Agent
Unifi Aviation
03.2022 - 08.2022
Overnight Stocker
Walmart
07.2021 - 01.2022
High School Diploma -
Spanaway Lake Highschool