TELSON THOMAS
Bountiful
Summary
Focused, Bilingual individual with Hardworking environment with Experience Heavy lifting equipment operation. Known for Team work, Dedication to task completion and willing to learn new skills.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Horizon Air
Spokane, WA
03.2023 - 10.2025
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Deiced aircraft before takeoff for safety during inclement weather.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Stocked aircraft cabins with necessary equipment and supplies.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Streamlined ground operations, contributing to overall increase in flight on-time performance.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
- Improved team response times to incoming aircraft, optimizing use of manpower and resources.
- Helped train new employees in safe practices and warehouse procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Strapped items down over protective padding to secure throughout transportation.
RAMP AGENT
UNIFI DELTA
Spokane, WA
01.2020 - 03.2023
- Oversaw aircraft loading and unloading processes to ensure timely departures.
- Coordinated baggage handling operations, enhancing efficiency and accuracy.
- Trained new ramp agents on safety protocols and operational procedures.
- Monitored ground support equipment to maintain optimal functionality.
- Implemented best practices for cargo handling, reducing damage incidents.
- Managed communication between flight crews and ground personnel during operations.
- Streamlined workflow processes, improving turnaround times for aircraft servicing.
- Conducted regular safety inspections to uphold compliance with regulatory standards.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
COMMERCIAL PAINTING AND WALLPAPER
WASHINGTON COMMERCIAL PAINTERS
Spokane, WA
06.2018 - 03.2020
- Preparing surfaces for painting by removing old paint, filling holes, and using abrasive blasting or wire brushes.
- Selecting and applying primer and paint based on the location and type of surface being finished.
- Performed and Installed Wall paper covering.
- Prepping the wall, prime it, put paste on the paper, and placing on the wall.
RAMP AGENT
ALOHA CONTRACT SERVICES
06.2016 - 05.2017
- Guided airplanes in and out of taxiway, and cleaned the interior of airplanes.
- Scanning and Loading and Unloading baggage during airplane arrivals and departures.
- Performing wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintaining visual contact with the pushback driver to alert the driver of any danger.
- Helped & Load plane 767
Education
HIGH SCHOOL DIPLOMA - undefined
KAHS
06-2012
Skills
- Service Aircraft
- Safety Procedures
- Cabin Area
- Flight Crew Personnel
- Aircraft Bins
- De-Icing of Planes
- Wall Paper
- Ground Support Equipment
- Ground Personnel
- Customer Baggage (Load and Unload)
- Tow Tractors
- Airplanes (Cleaning)
- Push Back Planes
- Painting
- Internal communications
- Problem-solving
- Aircraft marshalling
- Heavy lifting
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Customer service
- Ramp security
- Team leadership
- Pushback and towing
- Baggage management
- Baggage tag checks
- Load planning communication
- Flexible schedule
- Dependable and responsible
- Ground support services
Languages
Marshallese
Full Professional
Fiji
Limited Working
Timeline
Ramp Agent
Horizon Air
03.2023 - 10.2025
RAMP AGENT
UNIFI DELTA
01.2020 - 03.2023
COMMERCIAL PAINTING AND WALLPAPER
WASHINGTON COMMERCIAL PAINTERS
06.2018 - 03.2020
RAMP AGENT
ALOHA CONTRACT SERVICES
06.2016 - 05.2017
HIGH SCHOOL DIPLOMA - undefined
KAHS