Michael Mancini
Mesa,AZ
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained.
Overview
31
31
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Phoenix, Arizona
08.1998 - 01.2026
- Loaded and unloaded baggage from aircraft with care and efficiency.
- Operated ground support equipment to facilitate timely aircraft servicing.
- Coordinated with flight crews for safe and efficient boarding procedures.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
Ramp Agent
America west airlines
Los Angeles, California
09.1996 - 08.1998
- Loaded and unloaded baggage from aircraft with care and efficiency.
- Operated ground support equipment to facilitate timely aircraft servicing.
- Coordinated with flight crews for safe and efficient boarding procedures.
Lead Ramp Agent
Ogden ground services
Los Angeles, CA
08.1994 - 09.1996
- Oversaw ramp operations to ensure timely aircraft servicing.
- Coordinated team activities for efficient baggage handling and loading.
- Trained new staff on safety protocols and operational procedures.
Education
Rolling Hills High School
Rolling Hills Estates, CASkills
- Baggage handling
- Ground support equipment
- Aircraft servicing
- Safety protocols
- Vehicle operation
- Time management
- Cargo handling
- Aircraft safety checks
- Weight/balance loading
- Aircraft towing
- Ground support services
- Problem-solving
- Deicing of aircraft
- Pushback and towing
- Security awareness
- Aircraft marshalling
- Flexible schedule
- Ground support equipment operation
Timeline
Ramp Agent
Southwest Airlines
08.1998 - 01.2026
Ramp Agent
America west airlines
09.1996 - 08.1998
Lead Ramp Agent
Ogden ground services
08.1994 - 09.1996
Rolling Hills High School