Gordon Latham
Concession-Bartender/Freight & Forklift Operator
NARRAGANSETT,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and adapt to unexpected changes in circumstances. Detail-oriented with ability to get job done with high degree of accuracy. Sustaining positive attitude in work environment is my personal priority.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Concession-Bartender/Freight & Forklift/ Lot Attendant
Interstate Navigation - Block Island Ferry
NARRAGANSETT, RI
06.2015 - Current
- I perform these three jobs in one work week.
- Learned how to work efficiently under pressure, process thoughts quickly i.e. one thousand passengers crowded onto a boat with only myself as caterer ranging up to fourteen hour work days, six days weekly.
- Demonstrated ability to coordinate with crew and adhere to Coast Guard regulations to provide safe transportation of passengers.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Utilize proper lifting techniques to facilitate safe and efficient handling of freight.
- Successfully navigate large shipments of materials through tight spaces and busy facilities.
- Operate equipment while observing standard safety procedures.
- Maneuver forklift safely in congested and confined areas using Skill and Technique.
- Assemble pallets and crates for secure transportation of materials.
- Recieving vehicle reservations or drive-ups and directing onto ferry car deck.
- Facilitate vehicle flow by managing traffic control and parking in assigned area in preparation for ferry loading.
- Monitor loading lane space availability to direct customers to open spots quickly.
- Determine customer needs by asking relevant questions and listening actively to responses.
Landscape
Slagas Professional Landscape
NARRAGANSETT, RI
05.2017 - 10.2019
- Operated landscaping equipment with focus on safety and machine longevity.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Edged and mowed lawns, flowerbeds and landscape features.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Assisted with irrigation system maintenance and repair.
Busser
Annie's Breakfast Diner
Newport, RI
04.2013 - 03.2016
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Provided attentive service and proactively assessed guest needs.
Foodrunner/Busser
The Red Parrot Restaurant
Newport, RI
11.2014 - 07.2015
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Assisted wait staff with timely food delivery and guest requests.
Foodrunner/Busser
Clarke Cooke House
Newport, RI
05.2014 - 02.2015
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Education
Private/Commercial Pilot License - Aviation
Coastal Air
Groton, CT 03.2022 - Current
Diploma -
Narragansett High School
Narragansett, RI 08.2008 - 08.2012
Skills
Sales expertise
Hospitality service expertise
Engaging personality
Repetitive Learner
DOT Regulations
Logistics
Forklift Operations
Time management
Additional Information
Dependable and loyal without question as my employer(s) will happily relay for I have two, my Concession employer and Freight employer, both same company but work for both divided up in the week. I have worked for Interstate Navigation for eight years and have no quams whatsoever. It is a family owned business and I have been treated similar to family during my time here. A typical work week is fifty to sixty hours, six days weekly. As I am very accustomed to looking out over the horizon from working on a boat and flying planes, I am simply taking a peek to see what is over on the other side.
Accomplishments
- Have recieved Employee Of The Month Certificates with Interstate Navigation on multiple occasions.
- Achieved 90% on FAA Private Pilot Written Exam.
- Successfully landed an aircraft with faulty flaps/braking system during routine training session.
Timeline
Private/Commercial Pilot License - Aviation
Coastal Air
03.2022 - Current
Landscape
Slagas Professional Landscape
05.2017 - 10.2019
Concession-Bartender/Freight & Forklift/ Lot Attendant
Interstate Navigation - Block Island Ferry
06.2015 - Current
Foodrunner/Busser
The Red Parrot Restaurant
11.2014 - 07.2015
Foodrunner/Busser
Clarke Cooke House
05.2014 - 02.2015
Busser
Annie's Breakfast Diner
04.2013 - 03.2016
Diploma -
Narragansett High School
08.2008 - 08.2012