Gorgeous Evans-Martinez
Summary
Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations. Financial Service Associate with background in sales and understanding of how to build client loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Personal Banker position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Housekeeping Room Attendant
Double Tree Hotel By Hilton
San Diego, CA
01.2019 - 12.2019
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Skilled at working independently and collaboratively in a team environment.
Store Owner
Sweet 156 Coffee
01.2013 - 01.2016
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared annual budgets with controls to prevent overages.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Suite Keeper
Embassy Suites, Temecula Valley Wine Country
02.2015 - 07.2017
- Communicated repair needs to maintenance staff.
- Conducted room inspections to verify compliance with housekeeping standards.
- Implemented detailed housekeeping standards to promote cleanliness standards for guest rooms.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Restocked room supplies such as facial tissues for personal touch with every job.
Reservation Agent
Hilton Hotels Corporation
01.2000 - 02.2003
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Provided customers with information about availability and pricing.
Education
Associate of Science - Business Administration
Colorado Christian University
Lakewood, CO05.2023
Currently Studying For Bachelor of Science - Business Administration
Colorado Christian University
Denver, CO05.2026
Transferred Credits To CCU - Business Administration
Riverside City College
Riverside, CASkills
- Skills Summary
- Customer service Problem solving Tax-preparation Written and verbal communication Ledger balancing Computer literate Critical thinking skills
- Excellent Communication
- Organization and Time Management
- Dependable and Responsible
- Problem-Solving
- Inventory Restocking
- Maintenance Coordination
- Service Quality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Housekeeping Room Attendant
Double Tree Hotel By Hilton
01.2019 - 12.2019
Suite Keeper
Embassy Suites, Temecula Valley Wine Country
02.2015 - 07.2017
Store Owner
Sweet 156 Coffee
01.2013 - 01.2016
Reservation Agent
Hilton Hotels Corporation
01.2000 - 02.2003
Associate of Science - Business Administration
Colorado Christian University
Currently Studying For Bachelor of Science - Business Administration
Colorado Christian University
Transferred Credits To CCU - Business Administration
Riverside City College
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