Govinda Thapa
Haltom City,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, problem solving, retail operational management and decision-making skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Sunoco Gas Station, Shell, Phillips 66
Fort Worth, TX
02.2016 - 03.2023
- Maintained accurate records of employee performance reviews.
- Developed relationships with suppliers to negotiate better prices.
- Implemented efficient systems for tracking stock movement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Ensured compliance with safety regulations and company policies.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared monthly reports on sales figures, expenses, profits.
Cashier
Compass Group USA
Edmond, OK
02.2015 - 06.2015
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
Education
Associate of Applied Science - Business Administration And Management
Tarrant County College District
Fort Worth, TX05-2017
Skills
- Task Delegation
- Employee Scheduling
- Sales monitoring
- Employee Performance Evaluations
- Operations Management
- Microsoft Office expertise
- Retail Operations Management
- Workload Management
- Sales Growth
Languages
English
Professional
Spanish
Limited
Accomplishments
Dean’s List, Spring 2017
Dean’s List, Fall 2016
International Member of Phi Theta Kappa (2017)
Timeline
Assistant Manager
Sunoco Gas Station, Shell, Phillips 66
02.2016 - 03.2023
Cashier
Compass Group USA
02.2015 - 06.2015
Associate of Applied Science - Business Administration And Management
Tarrant County College District
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