Grace Almaraz
Haltom City
Summary
Results-driven individual with proven leadership and training capabilities. Skilled in effective communication and coaching junior staff. Committed to fostering a collaborative team environment to ensure smooth operations and exceptional customer experiences.
Overview
1
1
year of professional experience
Work History
Level 4 Associate
In-N-Out Burger
Fort Worth
04.2025 - Current
- Provided excellent customer service in fast-paced restaurant environment.
- Collaborated with team to ensure efficient workflow during peak hours.
- Processed transactions accurately at the cash register for customers.
- Assisted team members with training on menu items and procedures.
- Provided guidance and coaching to junior staff members on proper procedures when handling difficult customer situations.
- Conducted regular inventory checks to maintain stock levels and supplies.
- Ensured that all information collected from customers was handled appropriately according to company policy.
- Participated in cross-functional teams to analyze current processes and develop recommendations for improvements.
- Conducted root cause analysis on escalated cases.
Education
High School Diploma -
Amon Carter Riverside High School
Fort Worth, TX05-2025
Skills
- Transaction processing
- Workflow optimization
- Customer service
- Employee training
- Root cause analysis
- Team collaboration
- Leadership skills
- Effective communication
Timeline
Level 4 Associate
In-N-Out Burger
04.2025 - Current
High School Diploma -
Amon Carter Riverside High School