Summary
Overview
Work History
Education
Skills
Leadership And Community Involvement
Additional Qualifications
Timeline
Generic

ALYZA HERRERA

Fullerton,CA

Summary

Bilingual (English/Spanish) customer service professional with 2+ years of experience in fast-paced food service environments. Recognized for reliability, strong communication, and the ability to stay calm under pressure while delivering excellent customer service. Currently pursuing coursework at Fullerton College and eager to contribute a strong work ethic, collaborative mindset, and adaptability to a customer-focused or entry-level role.

Overview

2
2
years of professional experience

Work History

Level 4 Associate

In-N-Out Burger
01.2025 - Current
  • Deliver fast, accurate customer service across multiple stations during high-volume peak hours, consistently maintaining order accuracy and a positive guest experience.
  • Promoted through three associate levels in under a year for reliability and consistent performance, reflecting strong adherence to company standards for food quality, safety, and teamwork.

Server

BJ's Restaurant & Brewhouse
05.2024 - 01.2025
  • Greet and seat guests, present menus, and provide detailed information about food, drinks, and daily specials.
  • Take accurate food and beverage orders, suggest menu items, and accommodate guest requests or dietary restrictions to ensure a great dining experience.

Education

Some College (No Degree) - Psychology

Fullerton College
Fullerton

Skills

  • Bilingual (English/Spanish)
  • Leadership & Communication
  • Fast Learner
  • Hospitality & Teamwork
  • Tech-Savvy
  • Calm Under Pressure
  • Attention to detail
  • Team collaboration

Leadership And Community Involvement

Student Leader, ROP CHOC Medical Career Program, Served on a leadership team within a medical career pathway program, helping peers navigate coursework, solving problems, and communicating effectively with program staff.

Additional Qualifications

Continuously develop strong communication, time management, and problem-solving skills by delivering exceptional customer service and collaborating effectively in fast-paced hospitality environments.

Timeline

Level 4 Associate

In-N-Out Burger
01.2025 - Current

Server

BJ's Restaurant & Brewhouse
05.2024 - 01.2025

Some College (No Degree) - Psychology

Fullerton College
ALYZA HERRERA