Grace Auringer
San Luis Obispo,CA
Summary
Results-driven floor manager skilled in enhancing team performance and customer satisfaction through strategic training and effective operations management. Achieved consistent service excellence by managing busy sections and implementing efficient workflows. Recognized for building customer loyalty through proactive communication and personalized service.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Floor Manager/Bartender/Server
Lure Fish House
03.2024 - 03.2026
- Maintained 3-4 minute ticket time for specialty cocktails, ensuring timely service and customer satisfaction
- Managed sections with up to 9 tables while maintaining efficiency and attention to detail
- Executed thorough preparation for bar and oyster bar, contributing to an elevated customer experience
- Mastered POS system for seamless order-taking and payment processing
- Trained and mentored new hires, fostering service consistency and enhancing team performance
Shift Manager/Bartender
CB Social Club
San Luis Obispo, CA
03.2026 - 09.2026
- Supervised daily operations and managed staff schedules to ensure efficient service flow.
- Built repeat business and member loyalty through proactive communication and personalized service.
- Managed accurate records of orders and billings using Point of Sale system.
- Trained new employees on customer service standards and operational procedures to improve team effectiveness.
- Ensured compliance with health and safety regulations during all shifts.
Mechanical Maintenance/Refueling
PG&E Diablo Canyon Power Plant
09.2025 - 11.2025
- Annual polar crane maintenance
- Assisted in removal and replacement of 445 RV valve to ensure system integrity
- Assisted in rebuilding 8294A grinnell valve to restore operational functionality
- Assisted in rebuilding 8292A grinnell valve to enhance system performance
- Assisted removing and replacing 8708/ 8707 RV valve
- 24 hour re-torque on a grinnell valve
- Ensured safety during crane operations
- Entered confined spaces following safety protocols
- Staged fire hoses
- ESOMS Clearance Tagging
- MAXAIR Respirator
Bartender/Server
Finney's Crafthouse
05.2023 - 09.2024
- Delivered exceptional service to 6-10 tables during peak hours, enhancing guest satisfaction
- Cross-trained as bartender and server to enhance team flexibility and service efficiency
- Operated Aloha POS system to streamline order processing and payments
- Consistently adhered to corporate guidelines and service standards
Education
Associate of Arts -
Cuesta College
San Luis Obispo, CA 08.2017 - 08.2018
Skills
- Customer relationship management
- Employee training
- Problem solving
- Conflict resolution
- Point of sale systems
- Health and safety
- Floor management
- Idea development and brainstorming
- Customer service
- Team management
- Staff training
- Staff management
Timeline
Shift Manager/Bartender
CB Social Club
03.2026 - 09.2026
Mechanical Maintenance/Refueling
PG&E Diablo Canyon Power Plant
09.2025 - 11.2025
Floor Manager/Bartender/Server
Lure Fish House
03.2024 - 03.2026
Bartender/Server
Finney's Crafthouse
05.2023 - 09.2024
Associate of Arts -
Cuesta College
08.2017 - 08.2018