Grace Borgerding
Madison,WI
Summary
Compassionate advocate with extensive experience at The RCC: Sexual Violence Resource Center, skilled in crisis intervention and relationship building. Proven ability to create safe environments for survivors while maintaining meticulous records. Certified in CPR and First Aid, demonstrating strong emergency response capabilities and a commitment to mental health literacy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
On Call Advocate
The RCC: Sexual Violence Resource Center
08.2023 - Current
- Provided crisis intervention and advocacy to survivors of sexual violence.
- Collaborated with healthcare staff and law enforcement to deliver comprehensive support.
- Created safe environments for survivors to express feelings without fear.
- Coordinated community resources and referrals to social service agencies.
- Maintained detailed records of client interactions, ensuring timely documentation.
- Trained new staff on best practices in victim advocacy and support techniques.
- Attended forensic nursing exams, documenting reports for law enforcement.
- Supported family members during patients' inability to self-advocate.
Lifeguard
Oakbridge Condo Association
Madison, WI
06.2019 - Current
- Monitored guest safety around swimming pool to ensure a secure environment.
- Maintained proficiency in First Aid and CPR for effective emergency response.
- Entered water promptly to rescue struggling swimmers, ensuring their safety.
- Scrutinized pool deck to prevent injuries or fatalities, minimizing emergencies.
- Calmly reminded patrons of poolside caution to prevent falls and accidents.
- Provided swim instruction to enhance skills and confidence across age groups.
Lifeguard, Assistant Swim Coach, Swim Instructor and Deck Supervisor
Ymca Dane County
Madison, WI
03.2019 - Current
- Adapted teaching strategies to align with developmental age and abilities of students.
- Guided students through various swimming strokes to enhance stamina and technique.
- Organized effective teaching strategies for children aged zero to nine years.
- Administered first aid and CPR for injuries and serious medical emergencies.
- Maintained optimal safety protocols, responding to emergencies and documenting incidents.
- Delivered water safety courses for children and guardians, significantly reducing critical incidents.
- Planned classes tailored to different ages and skill levels to meet swimming needs.
- Conducted regular inspections of pool facilities to ensure cleanliness and safety standards.
Lifeguard, “Water Ballet” swimming instructor
West Side Swim Club
Madison, WI
05.2017 - 08.2024
- Maintained proficiency in first responder skills, including First Aid and CPR, to support individuals in distress.
- Monitored guest safety in and around swimming pool areas.
- Observed weather and water conditions, alerting visitors to potential dangers such as storms and rip currents.
- Led safety training sessions, ensuring regulatory compliance and enhancing lifesaving skills among staff members.
- Conducted regular safety drills to prepare for potential rescue situations.
- Managed scheduling of swim lessons and pool usage to optimize efficiency and meet diverse needs.
- Adapted swim instruction methods for students with special needs to ensure effective learning.
- Administered first aid and CPR as necessary, safeguarding participants' well-being.
Dog Handler
Central Bark Doggy Day Care Center
11.2022 - 12.2022
- Studied different dog breeds.
- Dealt with multiple different animals in day care setting.
- Made sure animals were housed correctly fed and attended to.
- Learned basic pet first aid along with pet/animal CPR.
- General knowledge of common pet diseases such a kennel cough and Parvo.
- Handled daily care and exercise routines for multiple dogs.
- Monitored dog behavior to ensure safety and well-being.
- Trained dogs in basic obedience commands and socialization skills.
- Maintained cleanliness of dog areas, including kennels and play spaces.
- Monitored dog behavior and temperament when interacting with other animals in the facility.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Education
Bachelor of Arts - Psychology
UW Madison
Madison05.2026
Bachelor of Arts - Psychology
Madison Area Technical College
Madison05-2024
High School graduate -
Madison West High School
Madison06-2022
Skills
- Organizational skills
- Crisis management
- Communication proficiency
- Emergency response
- Advocacy and support
- Crisis intervention
- Relationship building
- Active listening
- Flexibility in approach
- Team collaboration
- Safety assessment
- Victim assistance
- Mental health literacy
- Healthcare advocacy
- Counseling methodologies
- Adaptability in emergencies
- Swimming proficiency
- Complex problem-solving
- Strong communication
- CPR certification
- Water rescue techniques
- Swimming instruction
- Hazard removal strategies
- First aid training
- Patience and empathy
- Lifeguard certification
- Leadership qualities
Certification
- Certified Lifeguard, Red Cross, 2019-Current
- YMCA Swim Lesson Certified, YMCA, 2021-Current
- First Aid and CPR Certified, 2019-Current
- CITI Training, 2025-2028
Accomplishments
- HOSA Hero Award Recipient, 2023
- Gold Medalist in "Nutrition" event at Wisconsin State HOSA, 2018
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Volunteer for Madison Cat Project as a Foster home, 2024-Present
Timeline
On Call Advocate
The RCC: Sexual Violence Resource Center
08.2023 - Current
Dog Handler
Central Bark Doggy Day Care Center
11.2022 - 12.2022
Lifeguard
Oakbridge Condo Association
06.2019 - Current
Lifeguard, Assistant Swim Coach, Swim Instructor and Deck Supervisor
Ymca Dane County
03.2019 - Current
Lifeguard, “Water Ballet” swimming instructor
West Side Swim Club
05.2017 - 08.2024
Bachelor of Arts - Psychology
UW Madison
Bachelor of Arts - Psychology
Madison Area Technical College
High School graduate -
Madison West High School
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