Grace Boyd
Rising Sun,MD
Summary
Proven to excel in high-pressure environments, I leveraged strong teamwork and exceptional time management skills to enhance guest satisfaction. Skilled in cash handling and adaptive problem-solving, I consistently contributed to efficient service delivery, ensuring a seamless dining experience. My ability to maintain composure and prioritize customer service underlines my commitment to excellence.
Overview
4
4
years of professional experience
Work History
Banquet Server
Chesapeake Inn Restaurant
Chesapeake City, MD
06.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Sales Associate
Aerie
Lynchburg, VA
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dockworker
Tomes Landing Marina
Port Deposit, MD
05.2020 - 05.2023
- Assisted boaters by pushing their boats off the dock, and tying up boats when they return.
- Gas boats and handled transactions
- Cleaning boats
- Maintaining and cleaning boat warehouses
Waitress
Unwinde On The Water
Elkton, MD
06.2022 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress, Barback, Hostess
Bog Turtle Brewery
Rising Sun, MD
03.2020 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Project Management
Liberty University
Lynchburg, VA05.2026
High School Diploma -
Rising Sun High School
North East, MD06.2022
Skills
- Strong teamwork
- Time Management
- Customer Service
- Food Service
- Adaptive Problem Solving
- Flexible Schedule
- Cash Handling
Timeline
Banquet Server
Chesapeake Inn Restaurant
06.2024 - Current
Sales Associate
Aerie
10.2022 - Current
Waitress
Unwinde On The Water
06.2022 - 08.2022
Dockworker
Tomes Landing Marina
05.2020 - 05.2023
Waitress, Barback, Hostess
Bog Turtle Brewery
03.2020 - 05.2022
Bachelor of Science - Project Management
Liberty University
High School Diploma -
Rising Sun High School