Diligent and analytical professional offering strong observational and documentation skills developed across extensive career. Successfully examine documentation and monitor activities to verify compliance and identify issues of concern. Self-motivated and hardworking with good time and project management abilities.
Overview
12
12
years of professional experience
Work History
Rent Assistance Housing Inspector
Housing Authority of the City of Milwaukee
Milwaukee, WI
05.2017 - 03.2024
Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
Offered guidance to tenants on resolving health concerns within their residences.
Delivered outstanding service through direct interaction and telephone communication.
Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
Reviewed applicant data to verify compliance with eligibility criteria for economic assistance.
Conducted interviews with applicants, explaining benefits process, and which programs were available.
Professional Leasing Consultant
Elite Properties, Inc
Waukesha, WI
03.2012 - 06.2017
Maintained accurate records of correspondence with and from tenants.
Conducted background checks on applicants.
Reported crucial problems to management achieving quick resolutions.
Developed engaging materials to enhance visibility of housing opportunities through various platforms.
Ensured compliance with fair housing laws and regulations related to leasing practices.
Used conflict resolution skills to quickly resolve issues among residents.
Education
Some College (No Degree) - Business
Waukesha County Technical College
Pewaukee, WI
Some College (No Degree) - Foreign Language
Milwaukee Area Technical College
Milwaukee, WI
Skills
Client Advocacy
Clear Communication
Organizational skills
Reporting and documentation
Data Verification
Multicultural awareness
Conflict resolution
Maintain Accurate Case Records
Recordkeeping strengths
Ensures High-Quality Customer Support
Timeline
Rent Assistance Housing Inspector
Housing Authority of the City of Milwaukee
05.2017 - 03.2024
Professional Leasing Consultant
Elite Properties, Inc
03.2012 - 06.2017
Some College (No Degree) - Business
Waukesha County Technical College
Some College (No Degree) - Foreign Language
Milwaukee Area Technical College
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