Grace Brickey
Anderson,CA
Summary
My name is Grace Brickey. I am a motivated and customer-focused professional with strong experience in customer service and sales. At 20 years old, I bring enthusiasm and a genuine passion for working with the public. With hands-on experience at Dick’s Sporting Goods, Eddie Bauer, and Kohl’s, I’ve developed a solid understanding of various computer systems and retail software platforms. I am tech-savvy, adaptable, and passionate about delivering outstanding customer experiences. I thrive in fast-paced environments, enjoy working with the public, and am flexible with my availability to support a variety of work schedules.
Overview
4
4
years of professional experience
Work History
Customer Service
Kohls
12.2024 - Current
- Delivered exceptional customer service by promptly addressing member concerns.
- Enhanced customer satisfaction by promptly answering calls and addressing their inquiries.
- Skilled at working independently and collaboratively in a team environment.
- Provided excellent customer service, addressing client concerns promptly and efficiently.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier
Eddie Bauer
08.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier & Apparel
Dicks Sporing Goods
10.2021 - 03.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
GED -
Stellar Charter School
Redding06-2022
Skills
- Excellent customer service skills
- Customer service advocacy
- Professional customer service
- Customer service and assistance
- Sales and retail experience
- Retail display setups
- Retail metrics and goals
- Patience and empathy
- Work ethic and integrity
- Cash handling
Timeline
Customer Service
Kohls
12.2024 - Current
Cashier
Eddie Bauer
08.2024 - 12.2024
Cashier & Apparel
Dicks Sporing Goods
10.2021 - 03.2022
GED -
Stellar Charter School
Similar Profiles
Jaleesa Nicole HudsonJaleesa Nicole Hudson
Store Manager at KohlsStore Manager at Kohls
Emmanuel VegaEmmanuel Vega
Loss Prevention Supervisor at KohlsLoss Prevention Supervisor at Kohls
Evelyn HernandezEvelyn Hernandez
Retail Associate, Merchanding Lead at KohlsRetail Associate, Merchanding Lead at Kohls
Kenneth LloydKenneth Lloyd
Owner at Ken Lloyd ConstructionOwner at Ken Lloyd Construction
Anthony WagnerAnthony Wagner
Barista at Joes Coffee ShopBarista at Joes Coffee Shop