Grace Browning
Louisville,,KY
Overview
7
7
years of professional experience
Work History
TMS Clinician
Louisville Behavioral Health Systems, PLLC
Louisville, KY
07.2024 - Current
- Administered Neurostar TMS for treatment-resistant depression and Major Depressive Disorder.
- Collaborated with psychiatric providers and TMS care coordinator to improve patient experiences.
- Ensured timely completion of reports, scheduling, and payment collection tasks.
- Maintained HIPAA compliance with records management and privacy standards.
- Provided compassionate, face-to-face care to patients in outpatient setting.
- Demonstrated communication emphasizing deescalation and understanding.
Merchandising Lead
Lowe’s Home Improvement
Louisville, KY
03.2021 - 07.2024
- Prepared operational reports for senior management regarding routine projects, budgeting, and employee allocation.
- Trained incoming and current staff on processes, tasks, and workplace expectations.
- Ensured adherence to industry safety standards to meet production guidelines.
- Managed large projects per specifications, assigning daily and weekly tasks.
Administrative Manager
The Eagle Food and Beer Hall
Louisville, KY
07.2019 - 03.2021
- Coordinated support services to enhance efficiency in high-volume restaurant operations.
- Managed onboarding paperwork, catering requests, payroll, and accounts payable/receivable.
- Prepared operational reports for senior leaders regarding routine activities and special projects.
- Maintained clean work areas and restocked stations to support team readiness.
- Identified issues impacting customer experience and team productivity.
Funeral Director Assistant
Highlands Funeral Home
Louisville, KY
05.2018 - 10.2018
- Consulted with client families to understand needs and preferences.
- Networked with industry professionals.
- Coordinated event planning through effective communication with families, vendors, and third-party associates.
- Assisted funeral director during embalming, reception of deceased, and burial oversight.
- Acquired and maintained cremation services license.
- Administered advanced business management principles to improve operations.
- Streamlined information systems for efficient organization and access.
Education
Associates of Applied Science -
Mid-America College of Funeral Service
Jeffersonville, IN03.2019
Associates of Arts and Sciences -
Ashland Community and Technical College
Ashland, KY05.2016
Skills
- Office and business management
- Proficient in Microsoft Office applications
- Operational efficiency
- Proficient in Paradigm
- Effective communication and organizational skills
References
References available upon request.
Timeline
TMS Clinician
Louisville Behavioral Health Systems, PLLC
07.2024 - Current
Merchandising Lead
Lowe’s Home Improvement
03.2021 - 07.2024
Administrative Manager
The Eagle Food and Beer Hall
07.2019 - 03.2021
Funeral Director Assistant
Highlands Funeral Home
05.2018 - 10.2018
Associates of Applied Science -
Mid-America College of Funeral Service
Associates of Arts and Sciences -
Ashland Community and Technical College