Grace Bylaw
Dublin
Summary
Skilled and professional candidate prepared for a Graduate Intern role. Strong focus on team collaboration and achieving results. Adaptability, reliability, and proactive approach enable me to meet evolving needs with ease. Expertise in research, data analysis, and project management. Excellent communication and problem-solving capabilities. Known for fostering a cooperative environment that drives impactful outcomes.
Overview
10
10
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
11.2024 - Current
- Collected and tracked information about participation and outcomes of individuals on our wellness plan.
- Explained the benefits of chiropractics and set our clients on memberships based on the doctors treatment plan.
- Greeted patients warmly upon arrival, creating a positive first impression that set the tone for their visit.
- Handled phone inquiries professionally, directing callers to appropriate resources or scheduling appointments as needed.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Server
Hubbard Bar and Grille
01.2023 - Current
- Working alongside coworkers and others to provide our customers with the best food experience and hospitality
- Worked with Aloha POS system and handling phone calls and in person interactions
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess
Mezzo
09.2019 - 01.2023
- Talking to customers, making reservations and leading people to their tables
- This job provided me with the skills to communicate to customers and work more on the phone and having a more presentable voice in the restaurant and workplaces
Infant teacher/ floater
Radiant Life Childcare
05.2021 - 12.2022
- Full time infant teacher, this meant that I could take care of up to 4 babies by myself
- Also being able to communicate with the parents for their child's needs and concerns
- This job provided me with the skills of bearing bad news to parents, or trying to find a solution to some problems that arose in the daycare
- As a floater I was sent to other child age areas for the days or weeks needed
- I have worked with 4-5 year olds as well as school age kids
Shift Leader
McAlister’s Deli
04.2015 - 09.2019
- As a shift leader, I oversaw all of my coworkers and when owners were not available I would take care of customer service
- I was able to communicate with customers, shipping, and food delivery to make sure that everything was in order for the day of or days to come
- I had the responsibility to open and close the restaurant, work with sales and catering
- This job gave me a lot of opportunity to learn how to communicate with others and work on my time management skills
Education
Bachelors - Science of Biology
The Ohio State University
Columbus, OH01.2024
Associates - Science
Columbus State Community College
05.2021
Skills
- Strategic planning
- Strategic partnerships
- Hospitality
- Communication
- Collaboration
- Customer service
- Childcare
- Wet chemistry
- Dry chemistry
- Organic chemistry
- Western blots
- PCR
- Yeast fermentation
- Agar plates
- Microbiology
- Marketing expertise
- Child safety
- Active listener
- Emotionally supportive
- Infant care
- Parent communication
- Social skills development
- Gentle discipline
Timeline
Wellness Coordinator
The Joint Chiropractic
11.2024 - Current
Server
Hubbard Bar and Grille
01.2023 - Current
Infant teacher/ floater
Radiant Life Childcare
05.2021 - 12.2022
Hostess
Mezzo
09.2019 - 01.2023
Shift Leader
McAlister’s Deli
04.2015 - 09.2019
Associates - Science
Columbus State Community College
Bachelors - Science of Biology
The Ohio State University
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