Grace Cardona
Murray,UT
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Leader and Sandwich Maker
Firehouse Subs
01.2021 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Shift Leader and Sandwich Artist
SUBWAY®Restaurants
11.2018 - 11.2020
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
Bachelor of Science - Biology
University of Utah
Salt Lake City, UT05.2025
Skills
- Customer Service Management
- Team Supervision
- Problem-Solving
- Training Assistance
- Drawer Assignments
- Positive Attitude
- Client Service
- Flexible Schedule
- Conflict Resolution
- Team Leadership
- Cash Handling
- Customer service focus
- Adaptability and flexibility
- Attention to detail
- Quality control assurance
Crochet, Music, Travel
I love sitting down in front of the TV with a new crochet project.
I was able to travel throughout Europe (7 countries) performing music when I was younger being an embassador for Utah.
Languages
Spanish
Native or Bilingual
Latin
Professional Working
Timeline
Shift Leader and Sandwich Maker
Firehouse Subs
01.2021 - Current
Shift Leader and Sandwich Artist
SUBWAY®Restaurants
11.2018 - 11.2020
Bachelor of Science - Biology
University of Utah
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