Grace Carlton
Clovis,USA
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Well suited to thrive in busy and dynamic environment with the ability to quickly learn and adapt. Ready to use and develop communication and multitasking skills in more customer facing role.
Overview
2
2
years of professional experience
Work History
Hostess
United Skates of America
Clovis, United States of America
06.2023 - 03.2025
- Preformed diverse crewmember duties including food preparations for parties and walk-in guests, ensuring an organized flow of food during peak hours.
- Coached and trained 5+ hires bimonthly on kitchen procedures and hostess training and improved team performance.
- Delegated tasks to kitchen staff during peak hours to ensure consistent service times and timely fulfill orders.
- Maintained cleanliness and organization of the party tables and kitchen-area including waiting areas continuously throughout the day.
- Handled escalated customer situations and greeted customers warmly upon arrival, providing friendly and warm experience for children and parents.
Education
High School -
Clovis High School
Clovis, California06-2025
Associate of Science - Paralegal Studies
Clovis Community College
Clovis, NM08-2028
Skills
- Exceptional ability to improve with guests, address concerns, and ensure a welcoming atmosphere
- Serving and diligently prepping food for reserved groups and parties with consideration of time and number of guests, serving food to groups
- Strong organizational skills proving adept at managing multiple tasks and prioritizing responsibilities
- Quick to resolve issues and adapt to changing situations in a fast-paced environment
- Detail-oriented in every section of the job including cleaning, sanitation, and safe food handling
- Deligent table management and understanding of seating arrangements and table bussing
Timeline
Hostess
United Skates of America
06.2023 - 03.2025
High School -
Clovis High School
Associate of Science - Paralegal Studies
Clovis Community College