Grace Carpenter
Silverdale,WA
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
4
4
years of professional experience
Work History
Manager
Dominos Pizza Inc.
Port Orchard, Washington
07.2023 - Current
- Supervised daily operations for efficient pizza production and delivery.
- Trained team members on food safety and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Conducted regular quality checks on food preparation and presentation standards.
- Ensured adherence to health regulations within the store environment.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Manager
Dominos Pizza Inc.
South Lake Tahoe, California
07.2022 - 03.2023
- Supervised daily operations for efficient pizza production and delivery.
- Trained team members on food safety and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Conducted regular quality checks on food preparation and presentation standards.
- Ensured adherence to health regulations within the store environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Explorer Academy
Port Orchard, WASkills
- Customer service
- Team leadership
- Staff training
- Inventory management
- Conflict resolution
- Effective communication
- Relationship building
- Disciplinary techniques
- Decision-making
- Coaching and mentoring
- positive attitude
Timeline
Manager
Dominos Pizza Inc.
07.2023 - Current
Manager
Dominos Pizza Inc.
07.2022 - 03.2023
Explorer Academy