Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Carter

Raleigh

Summary

Developed strong customer service skills and a keen understanding of client needs in a high-paced, customer-focused environment. Utilized sales techniques and product knowledge to achieve client satisfaction and loyalty. Seeking to transition into a new field where these transferable skills can make a significant impact. Energetic and personable with a passion for delivering exceptional customer service!

Overview

3
3
years of professional experience

Work History

Tanning Consultant

Jill's Beach Tanning Salon
04.2023 - Current
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.

Food Service Worker

SolBol
04.2022 - 04.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

Social Work

North Carolina State University
Raleigh, NC
05-2027

Skills

  • Appointment scheduling
  • Business opening and closing procedures
  • Customer service
  • Cleaning and sanitizing
  • Client relationship building
  • Customer engagement
  • Sales strategy
  • Client needs assessment
  • Product recommendations
  • Phone reception
  • Strong work ethic
  • Public speaking

Timeline

Tanning Consultant

Jill's Beach Tanning Salon
04.2023 - Current

Food Service Worker

SolBol
04.2022 - 04.2023

Social Work

North Carolina State University
Grace Carter