Grace Cassidy
Philadelphia,US
Summary
Admissions Coordinator with extensive expertise in digital marketing and social media management, enhancing brand visibility and engagement. Demonstrates strong analytical skills in data-driven decision-making, with proficiency in graphic design and technical support. Passionate about leveraging technology to innovate and streamline operations, fostering a collaborative environment for continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
Lincoln Technical Institute
11.2024 - Current
- Managed social media platforms for Philadelphia campus to enhance engagement.
- Create and implement digital marketing strategies.
- Ensure smooth visitor experience by handling inquiries and managing front desk operations.
- Utilize Excel to track and analyze key data, generate reports, and improve operational efficiency.
- Managed scheduling to maintain clear communication between prospective students and staff.
Shift Supervisor
Starbucks
09.2018 - 04.2024
- Directed daily functions, allocated duties, and guaranteed superior customer service.
- Enhanced team productivity through employee training.
- Oversaw cash handling, inventory management, and POS systems to maintain efficient operations.
- Strengthened local engagement by creating dedicated Instagram account for the Bensalem location.
Seasonal Event Hiring Manager
Phoenix Soccer Club
09.2015 - 11.2022
- Implemented marketing initiatives to enhance participant recruitment and event turnout.
- Managed event logistics, including budgeting, scheduling, and vendor coordination.
- Conducted interviews to assess candidate suitability.
Resident Representative
Korman Residential Properties
03.2019 - 03.2020
- Conducted competitive market analysis to inform pricing and leasing strategies.
- Assisted the property manager in maintaining detailed records of facility operations.
- Collaborated with marketing teams to create promotional materials and business development plans.
- Executed leasing processes from initial prospect interaction to final contract, maintaining high tenant satisfaction.
- Analyzed data to develop insights for market trend identification and strategic recommendations.
Program Intern
Walt Disney World Company
01.2018 - 08.2018
- Delivered high-quality customer experiences and interactive entertainment in a fast-paced environment.
- Managed guest relations and entertainment operations with 24% selection rate among 50,000 applicants, demonstrating exceptional service standards.
- Orchestrated seamless guest experiences while maintaining operational efficiency in high-volume entertainment environments.
- Implemented crowd management strategies and resolved guest concerns while upholding Disney’s service excellence standards.
Education
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA06.2015
Skills
- Linux
- Microsoft Office
- Adobe Illustrator
- Canva
- Wireshark
- Cybersecurity
Certification
CYBERSECURITY ANALYST PROFESSIONAL CERTIFICATION – IBM
References
Emslie Fumic, Starbucks, emslie.fumic@gmail.com (281) 881-8183
Isabelle Isel, Phoenix Soccer Club, izzyiselfx@gmail.com (727) 434-2388
Timeline
Admissions Coordinator
Lincoln Technical Institute
11.2024 - Current
Resident Representative
Korman Residential Properties
03.2019 - 03.2020
Shift Supervisor
Starbucks
09.2018 - 04.2024
Program Intern
Walt Disney World Company
01.2018 - 08.2018
Seasonal Event Hiring Manager
Phoenix Soccer Club
09.2015 - 11.2022
High School Diploma -
Archbishop Ryan High School
Similar Profiles
Diana AshleyDiana Ashley
Clinical Nursing Instructor at Lincoln Technical InstituteClinical Nursing Instructor at Lincoln Technical Institute
QUINCY GILES JRQUINCY GILES JR
Campus Director of Admissions at Lincoln Technical InstituteCampus Director of Admissions at Lincoln Technical Institute
James DovelJames Dovel
Welding Instructor at Lincoln Technical InstituteWelding Instructor at Lincoln Technical Institute
Sean BohanSean Bohan
Cost-Price Analyst at Lockheed Martin CorporationCost-Price Analyst at Lockheed Martin Corporation
Ivian FieldsIvian Fields
DELIVERY DRIVER at Philadelphia Corporation Of Aging (PCA)DELIVERY DRIVER at Philadelphia Corporation Of Aging (PCA)