Grace Chen
Brooklyn,United States
Summary
Professional with strong background in human resources administration, known for reliability and adaptability. Skilled in managing employee records, coordinating recruitment processes, and supporting HR operations efficiently. Emphasizes team collaboration and consistently delivers results. Proficient in handling confidential information, multitasking, and utilizing HR software systems effectively.
Overview
8
8
years of professional experience
Work History
HR Administrative Assistant
C.A.R.E.S
Brooklyn, NY
01.2023 - Current
- Assisted in onboarding new hires by preparing orientation materials and facilitating training sessions.
- Coordinated recruitment processes, including scheduling interviews and processing candidate applications.
- Streamlined administrative workflows by implementing digital filing systems for improved document retrieval.
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Contributed to a positive company culture by planning engaging team-building events and activities.
- Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
Front Desk Receptionist
Four Season Medical PLLC
Brooklyn, NY, United States
08.2021 - 01.2023
- Interacts with patients and other staff, communicates with patients via phone or email, schedules appointments, and maintains medical records and documentation.
- Assist physicians in performing efficient and accurate vital signs and collecting patient blood pressure, pulse, and temperature.
- Maintain patient confidentiality while recording vital signs and other clerical duties.
- Perform electrocardiographic function tests for patients.
Front Desk Receptionist
Everwell Medical PC
Brooklyn, NY
12.2019 - 08.2021
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Maintained current and accurate medical records for patients.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Documented patient medical information, case histories and insurance details.
- Organized paperwork such as forms and reports for office and patient needs.
- Aided with prescription refill requests.
Office Assistance
Chinatown Manpower Project
Brooklyn, NY
07.2018 - 08.2018
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Kept office supplies well organized and sufficiently stocked, placing orders when replenishment materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Education
Bachelor's Degree - Health and Nutrition Sciences
CUNY Brooklyn College
Brooklyn12.2022
Associate of Arts - Nutrition Management
LaGuardia Community College
Long Island City, NY06.2021
Skills
- Skilled in Microsoft Word, Excel, PowerPoint
- Office administration
- Time management
- Data entry proficiency
- Background checks
- Document preparation
- Recruitment support
- Employee engagement
- Maintaining files
- Employee onboarding
Languages
Fluent in English, Mandarin, Cantonese and Taiwanese.
Timeline
HR Administrative Assistant
C.A.R.E.S
01.2023 - Current
Front Desk Receptionist
Four Season Medical PLLC
08.2021 - 01.2023
Front Desk Receptionist
Everwell Medical PC
12.2019 - 08.2021
Office Assistance
Chinatown Manpower Project
07.2018 - 08.2018
Bachelor's Degree - Health and Nutrition Sciences
CUNY Brooklyn College
Associate of Arts - Nutrition Management
LaGuardia Community College