Summary
Overview
Work History
Education
Skills
Timeline
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Grace Chin

Grace Chin

Pompano Beach,FL

Summary

I am a exceptionable Insurance Agent with a track record of enhancing client relationships and retention, notably at Allstate Insurance Co. Skilled in leveraging insurance product expertise and CRM software to boost sales and customer satisfaction. Demonstrates exceptional negotiation and customer service abilities, achieving significant client base growth.

Overview

6
6
years of professional experience

Work History

Licensed Insurance Agent

Allstate Insurance Co
01.2023 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

BDC Representative

Arrigo Dodge Chrysler Jeep RAM Margate
04.2022 - 01.2023
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
  • Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.

Sales Associate

Dillards Department Store
03.2019 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Oak Ridge High School
Orlando, FL
05-2016

Skills

  • Insurance sales expertise
  • Insurance product expertise
  • Client relationship management
  • Client account management
  • Negotiation
  • Customer service
  • Client retention
  • Goal oriented approach
  • Upselling
  • CRM software
  • Financial analysis software

Timeline

Licensed Insurance Agent

Allstate Insurance Co
01.2023 - Current

BDC Representative

Arrigo Dodge Chrysler Jeep RAM Margate
04.2022 - 01.2023

Sales Associate

Dillards Department Store
03.2019 - 05.2020

High School Diploma -

Oak Ridge High School

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Grace Chin