Grace Cisneros
Grand Rapids
Overview
5
5
years of professional experience
Work History
Beverage Cart Attendant
American Dunes
Grand Haven, MI
05.2026 - Current
- Delivered exceptional customer service while providing beverage and snack options to golfers on course.
- Maintained cleanliness and organization of beverage cart, enhancing overall guest experience.
- Managed inventory levels, ensuring timely restocking of supplies to meet guest demands.
- Delivered exceptional customer service to golfers, members, veterans, and distinguished guests at one of Michigan's premier golf courses.
- Maintained a polished and professional appearance while representing the club's high standards of hospitality.
Server
Macatawa Legends Golf And Country Club
Holland, MI
04.2026 - Current
- Provided exceptional food and beverage service to club members and guests in both the clubhouse and on the golf course.
- Worked weekly Men's League events, delivering efficient, friendly service to large groups in a fast-paced environment.
- Built strong relationships with members through personalized, professional customer service and attention to detail.
- Upsold premium beverages, snacks, and menu items to maximize sales and enhance the guest experience.
- Coordinated with bartenders, kitchen staff, and fellow servers to ensure timely and accurate service during high-volume events.
- Maintained cleanliness and organization of dining areas, beverage cart, and service stations while upholding club standards.
Bartender
White Flame Brewery, Hudsonville
Hudsonville
09.2025 - Current
- Executed independent bartending and table service to enhance customer experience
- Managed service operations independently, ensuring seamless workflow during peak hours
- Cash handling and POS register operation
- Beer knowledge and accurate pour techniques
- Delivered friendly, community-focused customer service, fostering a welcoming atmosphere
- Multitasking drink service, orders, and payments
- Maintaining a clean, organized bar and taproom
- Time management during busy periods
- Responsible alcohol service and guest safety
Server/ Turn House Worker
Patti Finnegan’s Pub and Grille, Rochester Hills
Rochester Hills
04.2025 - 08.2025
- Independent management of turnhouse operations
- Opening and closing procedures
- Register operation and accurate cash handling
- Food and beverage service in high-volume settings
- Serving in main dining room and clubhouse restaurant
- Member and guest relations in a semi-private club environment
- Time management while working independently
- Monitored inventory levels and restocked items as necessary
- Maintaining cleanliness and organization of service areas
- Reliable, responsible, and self-directed work ethic
Server
Great Oaks Country Club, Rochester Hills
Rochester Hills
04.2025 - 08.2025
- Fine dining and upscale service experience
- Professional and polished guest interaction
- Serving members and guests with attention to detail
- Knowledge of food, beverage, and wine service standards
- Anticipating guest needs and providing personalized service
- Team collaboration in a professional dining environment
- Adherence to club etiquette and service protocols
- Efficient table service and order accuracy
Coach/ Receptionist
American Gymnastics, Romeo
Romeo
02.2021 - 12.2024
- Youth instruction and athlete development
- Leadership and mentorship
- Clear verbal instruction and demonstrations
- Safety awareness and supervision
- Practice planning and organization
- Motivation and positive reinforcement
- Classroom and behavior management
- Adaptability to different skill levels
- Strong communication with athletes and parents
- Team building and collaboration
Education
Oakland University
Auburn Hills04.2024
Occupational Safety and Health Management
Grand Valley State University
12.2028
Skills
- Fast-paced customer service
- POS cash handling
- Order taking and delivery
- Customer service in fast-paced serving and bartending environments
- Member and guest relations
- Cash register operation
- Beverage service experience
- Leadership and teamwork
- Time management skills
- Reliable, punctual, and strong work ethic
- Long shift adaptability
Timeline
Beverage Cart Attendant
American Dunes
05.2026 - Current
Server
Macatawa Legends Golf And Country Club
04.2026 - Current
Bartender
White Flame Brewery, Hudsonville
09.2025 - Current
Server/ Turn House Worker
Patti Finnegan’s Pub and Grille, Rochester Hills
04.2025 - 08.2025
Server
Great Oaks Country Club, Rochester Hills
04.2025 - 08.2025
Coach/ Receptionist
American Gymnastics, Romeo
02.2021 - 12.2024
Oakland University
Occupational Safety and Health Management
Grand Valley State University