Grace Copas

Prepared and served drinks and snacks to customers. Responsible for opening and closing of concession stand. Accurately operated cash register to tender change and process cash and credit card payments. Responsible for tracking inventory. Maintained clean and tidy service area. Enhanced customer satisfaction by providing efficient and friendly service. Handled customer complaints calmly and professionally. Ensured customer satisfaction through accurate order taking and prompt delivery of food items. Worked well in a team setting, providing support and guidance. Worked effectively in fast-paced environments at our local community hockey arena and public pools.