Grace Cortese
Hubert,NC
Summary
Hardworking professional with exceptional talents in fulfillment, communication and leadership. Energetic worker with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Overview
7
7
years of professional experience
Work History
Child and Youth Program Assistant
Mccs Camp Lejeune
01.2023 - Current
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Developed and implemented fun, educational activities for children of varying ages.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Created list of needed supplies and materials for activities.
- Assisted supervisor by completing administrative and clerical tasks for program.
- Provided parents and guardians with written weekly progress reports for each child.
- Explained and enforced rules and regulations of the Courthouse Bay CDC program.
- Developed and maintained accurate records of programs and services.
Inspector/Picker Packer
Prent Corporation
05.2017 - 07.2022
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Public Relations Intern
NetWorthIt
09.2021 - 12.2021
- Wrote and distributed press releases for company and clients.
- Prepared social media posts and videos with eye for viral content strategies.
- Developed original content for blog posts and website articles.
- Helped plan and execute private, company and client events.
- Cultivated and maintained strong relationships with media outlets.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
Sales Intern
Pure Romance
07.2020 - 08.2020
- Managed customer expectations and helped navigate sales processes.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Organized company files and created support system to decrease workload and increase productivity.
- Helped organize sales events and meetings and set up spaces.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Sales Representative Intern
Caliber
06.2020 - 07.2020
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Tracked leads in SalesRabbit, maintaining robust database of contacts and sales activities.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
BBA - Integrated Marketing, HR, And Management
University of Wisconsin - Platteville
Platteville, WI12.2022
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
- Time management
- Transferable skills
Affiliations
- Gamma Phi Beta Alum
Timeline
Child and Youth Program Assistant
Mccs Camp Lejeune
01.2023 - Current
Public Relations Intern
NetWorthIt
09.2021 - 12.2021
Sales Intern
Pure Romance
07.2020 - 08.2020
Sales Representative Intern
Caliber
06.2020 - 07.2020
Inspector/Picker Packer
Prent Corporation
05.2017 - 07.2022
BBA - Integrated Marketing, HR, And Management
University of Wisconsin - Platteville
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