Summary
Overview
Work History
Education
Skills
Timeline
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Grace Crook

East Lansing,MI

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

3
3
years of professional experience

Work History

E-Commerce Personal Shopper

Whole Foods
06.2023 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.

Barista

Nonna's Pantry
12.2020 - 05.2022
  • Interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Bachelor of Arts - Political Science

Michigan State University
East Lansing, MI
05.2027

High School Diploma -

Forest Hills Central High Scool
Grand Rapids, MI
05.2023

Skills

  • Cash Register Systems
  • Guest Experiences
  • Restock Shelves

Timeline

E-Commerce Personal Shopper

Whole Foods
06.2023 - Current

Barista

Nonna's Pantry
12.2020 - 05.2022

Bachelor of Arts - Political Science

Michigan State University

High School Diploma -

Forest Hills Central High Scool

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Grace Crook