Grace Davis
Junction City,OR
Summary
Professional with strong background in operations management. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training. Outstanding with customer support and relationships.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Old Dominion Freight Line, Inc.
12.2007 - 08.2021
- Supervised daily operations to ensure compliance with safety and efficiency standards.
- Coordinated logistics activities, optimizing routes for timely deliveries.
- Trained and mentored team members on operational procedures and best practices.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Operations Manager
Estes Express / G. I. Trucking
05.2003 - 12.2007
- Streamlined operational processes to enhance efficiency across freight management systems.
- Monitored key performance indicators to ensure adherence to company standards and objectives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
Logistics Technician
Target DC 558
04.2002 - 05.2003
- Coordinated inbound and outbound shipments, ensuring timely delivery to distribution centers.
- Established a strong working relationship with freight carriers.
- Developed effective communication channels between departments, fostering teamwork and collaboration.
- Provided support during peak seasons or emergencies by efficiently allocating resources according to priorities.
Education
No Degree - General Studies
Chemeketa Community College
Salem, Oregon, ORSkills
- Operations management
- Task delegation
- Staff supervision
- Customer relations
- Warehouse operations
- Production
- Management
- Compliance management
- Logistics expertise
- Scheduling coordination
Timeline
Operations Supervisor
Old Dominion Freight Line, Inc.
12.2007 - 08.2021
Operations Manager
Estes Express / G. I. Trucking
05.2003 - 12.2007
Logistics Technician
Target DC 558
04.2002 - 05.2003
No Degree - General Studies
Chemeketa Community College