Grace Dowdy
Kansas City,MO
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs, and team requirements. Eager to contribute to a growing company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Fulton, MO
01.2026 - Current
- Streamlined online order fulfillment processes to enhance customer satisfaction and delivery efficiency.
- Led initiatives for maintaining a clean and organized workspace and fostering a safe shopping environment.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Personal Helper
Self Employed
Columbia, MO
01.2025 - 01.2026
- Assisted clients with household tasks, maintaining a clean and organized living environment.
- Advocated for clients' needs within community resources, ensuring access to essential services.
- Provided essential companionship to clients, fostering strong relationships built on trust and empathy.
- Managed appointments and transportation needs, ensuring punctuality and reliability for the client.
Paraprofessional
Loftus Early Childhood Center
Sedalia
08.2024 - 12.2024
- Collaborated with educators to develop innovative lesson plans.
- Provided one-on-one assistance, fostering confidence and independence.
- Trained in diverse learning needs, ensuring inclusivity for all.
- Developed strong relationships, fostering a positive classroom environment.
Residential Advisor
Missouri School For The Deaf
Fulton, MO
09.2022 - 04.2024
- Responded promptly to crises, ensuring resident safety.
- Communicated effectively with supervisors regarding any issues or concerns related to residents.
- Developed strong relationships with students, faculty, and staff.
- Assisted students in adjusting to campus life by providing supervision and mentorship.
- Enforced rules and regulations in a fair, consistent manner.
- Maintained accurate records of student behavior and progress.
Shift Lead Manager
Taco Bell
Kingdom City, MO
06.2019 - 08.2022
- Trained new hires in the use of equipment and safety protocols, as well as company policies and procedures.
- Provided team leadership, direction, and guidance to ensure quality standards were met.
- Enforced all health and safety regulations, managing hazardous materials effectively according to company policy.
- Resolved customer complaints promptly in a professional manner while maintaining high levels of service excellence.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
Education
Some College - No Degree
William Woods University
Fulton, MOSkills
- Professionalism
- Empathy and Understanding
- Adaptability
- Time Management
- Crisis Prevention Intervention
- Customer service
Certification
- CPI
- CPR
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Online Grocery Associate
Walmart
01.2026 - Current
Personal Helper
Self Employed
01.2025 - 01.2026
Paraprofessional
Loftus Early Childhood Center
08.2024 - 12.2024
Residential Advisor
Missouri School For The Deaf
09.2022 - 04.2024
Shift Lead Manager
Taco Bell
06.2019 - 08.2022
Some College - No Degree
William Woods University