Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Dunn

Chandler,AZ

Summary

Hi, Grace here! In my experience as a shift leader and server, I demonstrated strong customer service while monitoring employee performance to ensure compliance with company policies and procedures. As well as, managing inventory levels, ordering supplies, and ensuring the quality of product was up to standard prior to use or sale. Responsibilities included training new employees, processing transactions accurately, maintaining a balanced cash drawer, and providing exceptional service to customers. Multitasking abilities were essential during peak hours, ensuring efficient management of customer inquiries and concerns. These experiences highlight my capability to handle administrative tasks and support client interactions effectively. I am new to this world and trying to find my direction as I am young but would love the opportunity to get my foot in the door. I’m a very open minded, hardworking individual that thrives in fast paced environments. Although I don’t have the experience of most, I am eager to learn new skills and am capable of learning quickly. I would be grateful for any opportunity that comes my way!

Overview

3
3
years of professional experience

Work History

Shift Leader/Customer Service

Nékter Juice Bar
Chandler, AZ
03.2024 - 04.2025
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Assisted in training new employees on shift operations.

Server

ToScany's Coal Oven Pizza
Chandler, AZ
01.2023 - 02.2024
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience

Hostess

BLUE WASABI
Gilbert, AZ
02.2022 - 12.2022
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
  • Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements and maintain smooth operations

Education

High school diploma -

Perry High School
Gilbert, AZ
05-2024

Skills

  • Serving Experience
  • Food safety
  • POS
  • Restaurant Experience
  • Cashier
  • Customer service
  • Host/Hostess
  • Busser
  • Food Handling
  • Food Service
  • Inventory management
  • Employee training
  • Time management
  • Cash handling
  • Communication skills
  • Sales strategies
  • Problem solving

Timeline

Shift Leader/Customer Service

Nékter Juice Bar
03.2024 - 04.2025

Server

ToScany's Coal Oven Pizza
01.2023 - 02.2024

Hostess

BLUE WASABI
02.2022 - 12.2022

High school diploma -

Perry High School
Grace Dunn