Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Grace Duval

Retired Banker
Oro Valley,AZ

Summary

Effective Market Leader with a record of success in client and associate satisfaction, business development,sales management,revenue growth and operational excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Southern Regional Manager

ONEAZ Credit Union
Tucson, AZ
07.2015 - 10.2018
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Retail Market President

Mutual Of Omaha Bank
Tucson, United States
07.2009 - 07.2015
  • Developed strategic plans for day-to-day financial operations.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Premier Market Manager

Bank Of America
Tucson, AZ
12.1997 - 01.2008
  • Networked in market to build partnerships and connections with prospects.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Achieved monthly sales targets consistently by pursuing new business.
  • Managed team scheduling and coordinated appointments between sales teams and prospects.
  • Made strategic and successful decisions by documenting and tracking sales activities with [Software].
  • Coached sales team members in effective selling strategies and closing techniques.

Education

High School Diploma -

Genoa Kingston High School
Genoa, IL
05.2001 -

Skills

Business Development

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Certification

Series 6, series 63, series 26 and term life insurance license.

Timeline

Southern Regional Manager

ONEAZ Credit Union
07.2015 - 10.2018

Retail Market President

Mutual Of Omaha Bank
07.2009 - 07.2015

Series 6, series 63, series 26 and term life insurance license.

01-2008

High School Diploma -

Genoa Kingston High School
05.2001 -

Premier Market Manager

Bank Of America
12.1997 - 01.2008
Grace DuvalRetired Banker