Grace Dye
Blanchester
Summary
Experienced in a fast-paced restaurant setting, honed customer service and multitasking skills to deliver exceptional results. Proven track record of managing multiple responsibilities simultaneously, consistently maintaining a positive and professional attitude. Ability to thrive in a high-pressure environment enables top-notch service and ensures customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server and Bartender
TPC River's Bend
08.2021 - Current
- Greet and serve guests in a fast-paced restaurant setting.
- Prepare and serve a wide range of beverages, including specialty cocktails, beer, and wine.
- Take and deliver food and beverage orders promptly and with a friendly demeanor.
- Recommend menu items and provide information on specials to enhance guest experience.
- Coordinate with kitchen staff to ensure timely delivery of meals.
- Maintain cleanliness and organization of the bar and dining area.
- Assist in training new staff members on service protocols and best practices.
- Assist in setting up and preparing the dining room for service.
Shift Leader
Servatii Pastry Shop & Deli
01.2021 - 08.2021
- Managed shift operations in absence of manager.
- Handle cash and credit transactions accurately, using POS systems to process orders.
- Conducted inventory checks to prepare for upcoming shifts.
- Provided excellent customer service by assisting with product selection.
- Collaborated with team members to fulfill online orders efficiently.
- Maintained a positive attitude while greeting and serving guests.
Education
nursing -
University of Cincinnati Blue Ash
Blue ash, OH05.2026
Skills
- Customer service
- Cocktail preparation
- Cash handling & POS systems
- Team collaboration
- Communication skills
- Food service
- Restaurant experience
- Time management
Timeline
Server and Bartender
TPC River's Bend
08.2021 - Current
Shift Leader
Servatii Pastry Shop & Deli
01.2021 - 08.2021
nursing -
University of Cincinnati Blue Ash
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