Haralabia Koutsis

• Provided exceptional customer service to enhance dining experiences.
• Assisted with food and beverage service, ensuring timely and accurate delivery.
• Maintained cleanliness and organization of dining areas, adhering to safety standards.
• Collaborated with team members to improve workflow and efficiency during peak hours.
• Adapted quickly to menu changes and special requests from patrons.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Provided exceptional customer service in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely order delivery.
• Maintained cleanliness and organization of dining area and service stations.
• Assisted in training new servers on menu offerings and service standards.

Sports bar touristic seasonal