Grace Dykstra
Stephens City,VA
Summary
Dynamic professional with a proven track record at Ulta Beauty Inc., excelling in customer engagement and has been awarded twice from Ulta Beauty because of it. Expert in fostering customer confidence and collaboration, achieving sales targets through exceptional team collaboration and organization. Having learned you need to keep track of all your inventory I have adapted to making sure every detail is accounted for. Skilled in maintaining high sanitation standards and adept at multitasking, I bring both hard and soft skills to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty Inc.
10.2022 - 07.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Following directions efficiently and effectively.
Family Nanny
Kathrine Kwiatkowski
03.2022 - 10.2022
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
Education
Pharmacology
Coastal Carolina Community College
Jacksonville, NC11.2024
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Products knowledge
- Inventory Control
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
Certification
PTCB as of November 10th
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Beauty Advisor
Ulta Beauty Inc.
10.2022 - 07.2024
Family Nanny
Kathrine Kwiatkowski
03.2022 - 10.2022
Pharmacology
Coastal Carolina Community College
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