Participating in Training and Education Steering Committee to help redo our international onboarding process
Created a mentorship program that consist of 3 programs to help our staff be the best they can be and for new hires to learn about company culture
Event coordination and planning for our summer internship program
Developed and managed training content for UKG Pro Learning, including uploading materials and overseeing program administration
Operations Coordinator
DeSimone Consulting Engineering
New York, NY
02.2023 - 12.2023
Overhaul of thousands of documents and uploading them to UKG Document Manager
International onboarding for over 15 locations
Created playbooks for mergers and acquisitions
Participating in a committee called Teammate Life to help better the work life balance for the firm
Redid our internship program to be best in class
Assistant Program Director
Resolutions Living
Los Angeles, CA
08.2021 - 01.2023
Managed day to day operations of a facility consisting of 12 staff members and up to 11 clients
Coordinated transportation for clients to and from scheduled medical appointments and social activities
Worked with medical professionals, psychiatrists, case managers, and clinicians, to ensure clients are receiving proper treatment and care
Responsible for distribution and ordering client medications
Implemented policies and procedures to ensure client safety and staff efficiency
Collaborated with Program directors to build standard operating procedures
Mentor and Sober Companion
Transcend Living
Los Angeles, CA
12.2020 - 10.2021
Worked directly with clients and family members to establish a recovery plan to help clients to overcome substance abuse and co-occurring disorders
Provided updates to the client's treatment team at the end of the shift regarding their progress and challenges
Developed strong, healthy relationships with clients in order to support and challenge them to remain committed to their sobriety
Taught and modeled life skills
Admissions Coordinator
90210 Recovery
Beverly Hills, CA
10.2020 - 04.2021
Executed telemarketing sales
Gather relevant information that would be uploaded into salesforce
Interviewed potential clients to determine suitability with our programs
Coordinated transportation and lodging for all admitted clients
Established a working knowledge of insurance plans and their coverage
House Manager and Technician
Transcend Living
Santa Monica, CA
06.2020 - 09.2020
Provided shift reports to upper management daily
Established daily chores for each client and ensured their participation
Transported clients to and from medical appointments
Picked up medications
Established and enforced house rules for clients
Advisor to the Present
CHALLENGER ATHLETICS INC
Bay Shore, NY
Company Overview: Challenger Athletics is a non-profit organization dedicated to establishing sports programs for individuals with cognitive and physical disabilities. Currently, they offer 11 programs throughout the year. Their mission is to build self-esteem, foster relationships, and raise community awareness through sports.
As a coordinator my role is to raise awareness of the programs and social issues impacting the disabled community by speaking at local SEPTA meetings and other community events
I work with special needs athletes to help them build self-esteem and lasting friendships with their peers
Implemented clinic plans for lacrosse, tennis, and surfing programs
Actively participated in the planning and fundraising for the Annual Kentucky Derby fundraiser and our surf camp
Posting social media content on multiple platforms to reach new volunteers and fundraising donors
Challenger Athletics is a non-profit organization dedicated to establishing sports programs for individuals with cognitive and physical disabilities. Currently, they offer 11 programs throughout the year. Their mission is to build self-esteem, foster relationships, and raise community awareness through sports.
Volunteer
International Volunteer HQ
Cape Town, South Africa
Company Overview: We exist to positively impact people, wildlife and the planet. Our programs target the most pressing issues of each region so that volunteers are making a genuine difference.
I helped underfunded childcare facilities operationally while promoting cross-cultural interaction among foreign volunteers, kids, and staff
Helped prepare meals for the children
Taught children from the townships how to surf
We exist to positively impact people, wildlife and the planet. Our programs target the most pressing issues of each region so that volunteers are making a genuine difference.
Education
High School Diploma -
Bay Shore High School
Bay Shore, NY
06.2018
Skills
Client Management
Operational Efficiency
Skilled Communicator
Client Onboarding
Team Leadership
Business Development
Reliable
Proficiency in UKG
Personal Information
Title: MENTAL HEALTH ADVOCATE | ASSISTANT PROGRAM DIRECTOR
Additional Relevant Experience
CHALLENGER ATHLETICS INC, Bay Shore, NY, Advisor to the Present, Raise awareness of the programs and social issues impacting the disabled community by speaking at local SEPTA meetings and other community events, Work with special needs athletes to help them build self-esteem and lasting friendships with their peers, Implemented clinic plans for lacrosse, tennis, and surfing programs, Actively participated in the planning and fundraising for the Annual Kentucky Derby fundraiser and our surf camp, Posting social media content on multiple platforms to reach new volunteers and fundraising donors
International Volunteer HQ, Cape Town, South Africa, Volunteer, Helped underfunded childcare facilities operationally while promoting cross-cultural interaction among foreign volunteers, kids, and staff, Helped prepare meals for the children, Taught children from the townships how to surf
International Volunteer HQ, Lima, Peru, Volunteer, Helped underfunded childcare facilities operationally while promoting cross-cultural interaction among foreign volunteers, kids, and staff, Helped prepare meals for the children, Taught children from the townships how to surf
GLOBAL MANAGER, ADMINISTRATION AND FACILITIES at DeSimone Consulting EngineersGLOBAL MANAGER, ADMINISTRATION AND FACILITIES at DeSimone Consulting Engineers