RACHEL TELLEZ

• Specialized in onboarding

• Managed daily administrative tasks to support efficient store operations.
• Onboarding
• Coordinated scheduling and appointments for management team, ensuring effective time utilization.
• Assisted in inventory management by tracking stock levels and processing orders accurately.
• Maintained organized filing systems and updated records for easy access to information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Assisted coworkers and staff members with special tasks on daily basis.

• Receive and order office supplies.
• Helped with onboarding new hires and with their training and I9 documents.
• Email and fax for managers.
• Set up interviews for applicants with their department managers, phone call new applicants, check for applicant status and current job openings.
• Accurate knowledge of all HR policies and safety procedures. As well as attending safety meetings and other meetings involving employee activities.
• Responsible for entering time keeping edits for employees.
• Enter updated weekly schedule modification for employees.
• Help managers stay within budget for hours and ordering supplies.
• Entering any customer or employee accident reports.
• Keeping all departments up-to-date with current gift cards Macy's credit card pamphlets and have any supplies needed.
• Responsible for morning procedures which include, opening the cash office, ensure that all registers have enough money for the day, send out cash deposits from the previous night.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.

• Responsible for accurate filing of paperwork pertaining to fine jewelry and watches.
• Responsible for executing seasonal floor moves according to the new merchandise needing to be displayed.
• Sending customer jewelry and watch repairs to the Macy's jeweler in a timely manner.
• Keeping in contact with the Macy's jeweler and customer. This ensures that the customer is kept up to date with the process of their item sent in for repair.
• Emailing and phone calling customers for their repairs or orders from other stores.
• Accurate knowledge of current merchandise and placement of all jewelry as well as their corresponding paperwork.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.