Grace Eshenower
Malvern,PA
Summary
Friendly and dependable professional with experience in customer service, social media, and building genuine connections with people. I enjoy creating positive experiences, thrive in fast-paced environments, and love working as part of a team. I'm excited to bring my creativity, strong communication skills, and passion for helping others to the Free People Community.
Overview
4
4
years of professional experience
Work History
Receptionist/Social Media Manager
Great Valley Pet Hotel
Malvern
05.2023 - 01.2025
- Maintained company social media accounts and created engaging content.
- Provided outstanding customer service to clients, enhancing their experience in a fast-paced environment.
- Handled high volume phone calls, emails, and client inquiries professionally.
- Streamlined email correspondence to ensure timely and effective responses.
- Cultivated strong relationships with pet parents through tailored communication.
- Use office software applications including word processors, spreadsheets, and database management software.
Service Manager
Chipotle
Malvern
02.2022 - 04.2022
- Trained Crew Members on grill and kitchen safety protocols to enhance compliance and reduce incidents.
- Completed ServSafe Management certification to ensure safe food handling practices.
- Managed cash drawers and prepared daily deposits to ensure financial accuracy and accountability.
- Conducted inventory counts and organized stock to support efficient operations and minimize shortages.
- Utilized Aloha, Aloha Configuration, and eRS software for efficient order processing and management.
Intern, Design and Sales Assistant
Indigo White Design LLC
Chester Springs
08.2020 - 12.2020
- Collaborated with team members on design projects to generate innovative concepts.
- Directed social media strategies to boost online presence and engagement.
- Facilitated customer interactions and promoted products to support sales team efforts.
- Managed supply runs to ensure timely availability of materials.
Education
Some College (No Degree) - Marketing
Montgomery Community College
Blue Bell, PA08-2026
Some College (No Degree) - Musical Theater
West Chester University
West Chester, PAHigh School Diploma -
Great Valley High School
Great ValleySkills
- Social Media Management
- Content development
- Digital strategy
- Customer Service
- Brand Representation
- Visual Merchandising
- Tech skills
- Team Collaboration
- Effective Communication
- Network Development
- Multitasking and prioritization
- Time management
Awards
Hal Leonard Musical Theatre Finalist - National music competition
Timeline
Receptionist/Social Media Manager
Great Valley Pet Hotel
05.2023 - 01.2025
Service Manager
Chipotle
02.2022 - 04.2022
Intern, Design and Sales Assistant
Indigo White Design LLC
08.2020 - 12.2020
Some College (No Degree) - Marketing
Montgomery Community College
Some College (No Degree) - Musical Theater
West Chester University
High School Diploma -
Great Valley High School