Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Faamasino

Anchorage,AK

Summary

Driven professional with a proven track record at Hyatt Place Anchorage, enhancing productivity and revenue through expert sales strategy development and exceptional customer communication. Leveraged strong enthusiasm and sales expertise to forge robust client relationships, streamline processes, and significantly uplift customer satisfaction. Skilled in contract preparation and schedule management, embodying a goal-oriented mindset with a focus on achievements.

Overview

3
3
years of professional experience

Work History

Sales Coordinator

Hyatt Place Anchorage
03.2023 - Current
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Front Desk Receptionist

Hyatt Place Anchorage
03.2022 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Breakfast Attendant

Hyatt Place Anchorage
08.2021 - 03.2022
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
  • Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Maintained proper food handling procedures by following safety and sanitation guidelines diligently.

Housekeeping Room Attendant

Hyatt Place Anchorage
06.2021 - 08.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Education

High School Diploma -

Benny Benson Secondary
Anchorage, AK
05.2021

Skills

    Customer Communication

    Data Entry

    Goals and performance

    Strong enthusiasm

    Sales strategy development

    Prospecting skills

    Recordkeeping

    Goal-oriented mindset

    Sales expertise

    Sales Strategies

    Upselling strategies

    Contract Preparation

    Schedule Management

Timeline

Sales Coordinator

Hyatt Place Anchorage
03.2023 - Current

Front Desk Receptionist

Hyatt Place Anchorage
03.2022 - 02.2023

Breakfast Attendant

Hyatt Place Anchorage
08.2021 - 03.2022

Housekeeping Room Attendant

Hyatt Place Anchorage
06.2021 - 08.2021

High School Diploma -

Benny Benson Secondary

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Grace Faamasino