Grace Ferrell

Leveraged prior experience to identify at-risk employee-sponsored accounts trending toward lapses for existing clients. I run personalized, one-on-one consultations for existing and past clients.

Planned and conducted unscheduled cold-call appointments with licensed clinical and non-clinical professionals, then facilitated application approval for life and health benefits packages determined by state licensure.

After setting and achieving many milestones and raising productivity standards for the outbound office I was assigned to, I was promoted to a separate company owned by the same management, where I currently work.

Post college-graduation I worked senior positions at various retail and dining establishments, accruing over a decade of person to person customer service experience.