Supervised and coordinated daily operations in a fast-paced, high-pressure environment, ensuring team efficiency and quality service.
Trained and evaluated staff, strengthening team performance and adherence to safety standards.
Managed scheduling, conflict resolution, and staff support, demonstrating leadership and strong interpersonal skills.
Handled customer concerns professionally, de-escalating conflicts and ensuring positive outcomes.
Bartender/Server:
Delivered attentive, customer-focused service while managing multiple priorities in a high-volume setting
Accurately prepared orders while maintaining strict attention to detail and safety protocols
Monitored guest behavior and alcohol consumption, applying judgment and responsibility under pressure
Built strong rapport with customers, demonstrating empathy, active listening, and communication skills
Maintained a clean, organized workspace in accordance with health and sanitation standards
Maintained knowledge of menu items, including dietary restrictions and allergens, ensuring safe service
Healthcare-Relevant:
Strong multitasking and time management in high-stress environments
Excellent communication and interpersonal skills
Conflict resolution and de-escalation
Attention to detail and adherence to safety protocols
Team collaboration and leadership
Ability to remain calm and effective under pressure
Private Nanny
11 Months
Private Family Care | 01.2023 - 12.2023
Managed daily routines including meals, hygiene, naps, and school schedules, demonstrating strong organization and time management
Monitored children’s health and behavior, identifying changes and responding appropriately to illness or injury
Administered basic first aid and handled minor medical situations calmly and effectively
Communicated regularly with parents regarding children’s health, behavior, and developmental progress
Supported emotional and behavioral development through patience, empathy, and positive reinforcement
Maintained a clean, safe, and structured environment
Prepared nutritious meals while accommodating dietary needs and restrictions
Assisted with homework and educational activities, adapting to individual learning styles
Managed multiple responsibilities simultaneously in a fast-paced, high-demand environment
Coordinated appointments, transportation, and extracurricular activities, demonstrating reliability and attention to detail
Education
Associate of Science - Nursing
Quincy College | Quincy, Massachusetts | 05-2026
Clinical Rotations
Medical-Surgical :South Shore Hospital, gained experience in direct patient care including vital signs, blood glucose monitoring, hygiene assistance, mobility support, wound care and documentation.
Medical-Surgical :Beth Israel Deaconess Medical Center- Plymouth, developing skills in patient assessment, medication administration, and care planning.
Psychiatric : Walden Behavioral Care, assisting with mental health assessments, therapeutic communication, and patient safety monitoring.
Maternity :Maternity Unit at South Shore Hospital, supporting patients in labor, post-partum and in the NICU.
Pediatric : Crown Colony Pediatrics, providing care to infants, children, and adolescents in an outpatient setting.
Orthopedic Medical-Surgical:Boston Medical Center, caring for post-operative patients, monitoring recovery, and supporting mobility and pain management.
Skills
Leadership & team coordination
Time management & prioritization
Multitasking under pressure
Communication & interpersonal skills
Customer service
Certification
Registered Nurse License, Massachusetts
American Heart Association Basic Life Support (CPR and AED) Program