Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Grace Glover

Queen Creek,AZ

Summary

Friendly Apprentice Hairdresser with a 1-year background in the beauty and salon industry. Adept at greeting customers, making appointments and helping customers feel comfortable. Skilled at washing and coloring hair, and scalp massage.

Motivated to serve customers and learn new techniques.



Overview

3
years of professional experience

Work History

Maurice's Clothing Store
Queen Creek, AZ

Stylist
07.2022 - Current

Job overview

  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.

Underground Burger
Queen Creek, AZ

Cashier Specialist
05.2022 - 07.2022

Job overview

  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.

Costa Vida
Gilbert, AZ

Customer Service Representative
02.2022 - 05.2022

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Education

American Leadership Academy Gilbert North
Gilbert, AZ

from Cosmetology
05.2024

University Overview

East Valley Institute of Technology
Mesa, AZ

from Cosmetology Education
05.2024

University Overview

Skills

  • Customer Service
  • Customer Loyalty
  • Hair Conditioning and Styling
  • Teamwork and Collaboration
  • Attention to Detail
  • Scalp Massages
  • Appointment Booking
  • Cash Counting
  • Cleaning and Sanitizing
  • Multitasking and Organization
  • Excellent Communication

Timeline

Stylist
Maurice's Clothing Store
07.2022 - Current
Cashier Specialist
Underground Burger
05.2022 - 07.2022
Customer Service Representative
Costa Vida
02.2022 - 05.2022
American Leadership Academy Gilbert North
from Cosmetology
East Valley Institute of Technology
from Cosmetology Education
Grace Glover