Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Gordin

Tampa,FL

Summary

Professional with hands-on experience in food service and customer interactions, ready to deliver high-quality results. Strong team collaborator known for adapting to changing needs and maintaining high standards. Skilled in efficient and hygienic food handling, ensuring customer satisfaction, and providing friendly service. Reliable and focused on achieving positive outcomes through effective teamwork and communication.

Overview

3
3
years of professional experience

Work History

Ice Cream Scooper

Cookie Dough Bliss
12.2024 - Current
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Operated cash registers and processed payments accurately.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Maintained cleanliness and organization in establishment.
  • Developed effective communication skills by interacting with diverse clientele on a daily basis.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Service Greeter

Tagwear
03.2022 - Current
  • Improved customer retention by consistently providing exceptional service and follow-up communication.
  • Expedited check-out process by preparing invoices ahead of time for faster transactions.
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
  • Participated in regular training sessions, staying up-to-date on industry trends and best practices in customer-facing roles.

Education

HB Plant High School
Tampa, FL
05-2027

Skills

  • Quick learner
  • Energy and enthusiasm
  • Hand-eye coordination
  • Memory retention
  • Sales transactions
  • Guest service
  • Food handling safety
  • Food safety compliance
  • Patience and empathy
  • Order accuracy
  • POS system expertise

Timeline

Ice Cream Scooper

Cookie Dough Bliss
12.2024 - Current

Service Greeter

Tagwear
03.2022 - Current

HB Plant High School

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