Grace Gordon
Tampa,FL
Summary
Results-driven professional with a solid background in traffic management and logistics, enhanced by military service. Committed to leveraging expertise in aviation operations to drive efficiency and compliance in a middle-management role within the Aviation & Aerospace industry.
Overview
9
9
years of professional experience
Work History
E-4 - Traffic Management (2T0X1) - AF - Personal Property Office
Air Force
09.2025 - Current
- Managed personal property and traffic management operations, achieving accurate and timely processing of assets.
- Coordinated logistics for timely shipment and receipt of personal property across various military bases.
- Coordinated logistics for shipment and receipt of personal property, facilitating smooth operations across military bases.
- Ensured compliance with Air Force regulations and safety standards, maintaining operational integrity in all processes.
E-3 - Traffic Management (2T0X1) - AF - Cargo Technician
Air Force
03.2021 - 09.2025
- Executed cargo loading operations for various aircraft, ensuring compliance with safety guidelines and operational protocols.
- Facilitated secure and efficient transportation and handling of classified materials, supporting mission-critical activities.
- Contributed to mission readiness by coordinating logistics support for global deployments.
- Operated automated cargo handling systems to optimize workload management.
- Collaborated across departments to enhance operational processes and strengthen safety protocols, contributing to overall mission effectiveness.
E-3 - Traffic Management (2T0X1) - AF - Deployment
Air Force
07.2023 - 10.2023
Grocery Clerk
Stop and Shop Supermarkets
Groton, CT
04.2020 - 03.2021
- Assisted customers with product locations, special requests, and basic checkout support.
- Tracked substitutions and informed customers of changes.
- Communicated product availability issues and substitution options to support smooth order completion.
- Assisted customers with product location, special requests, and basic checkout support.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained clean, safe sales floors by following sanitation, spill response, and equipment procedures.
- Organized staging areas to improve workflow, reduce errors, and streamline customer handoffs.
- Supported team productivity by prioritizing urgent orders and adapting quickly to changing demand.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Associate
Old Navy
Waterford, CT
11.2017 - 02.2020
- Assisted customers with product selection, fit guidance, and courteous service on sales floor.
- Operated POS systems, ensuring accurate processing of purchases, returns, and exchanges to enhance customer satisfaction.
- Collaborated with team members to meet daily sales floor priorities and service needs.
- Resolved customer concerns quickly while preserving positive shopping experience.
- Resolved customer concerns promptly, maintaining a positive shopping experience and fostering customer loyalty.
- Monitored stockroom inventory and located products efficiently for customer requests.
- Replenished merchandise and maintained organized floor displays aligned with brand standards.
- Monitored stockroom inventory to efficiently locate products, supporting quick fulfillment of customer requests.
- Folded, sized, and arranged apparel to support clean, shoppable presentation.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Some College - General
Hillsborough Community College
Tampa, FL03.2024
High School - Hospitality
Robert E Fitch High School
Groton06.2020
High School - undefined
Grasso Technical High School
Groton10.2016
Skills
- Logistics Software
- Cargo Management Systems
- Data Analysis
- Microsoft Office
- Problem Solving
- Time management
- Attention to detail
- Analytical skills
- Positive demeanor
- Team collaboration
- Logistics coordination
- Teamwork and collaboration
- Communication
- Customer service
- Problem-solving
- Dependable
- Composed under pressure
Timeline
E-4 - Traffic Management (2T0X1) - AF - Personal Property Office
Air Force
09.2025 - Current
E-3 - Traffic Management (2T0X1) - AF - Deployment
Air Force
07.2023 - 10.2023
E-3 - Traffic Management (2T0X1) - AF - Cargo Technician
Air Force
03.2021 - 09.2025
Grocery Clerk
Stop and Shop Supermarkets
04.2020 - 03.2021
Sales Associate
Old Navy
11.2017 - 02.2020
High School - undefined
Grasso Technical High School
High School - Hospitality
Robert E Fitch High School
Some College - General
Hillsborough Community College