GRACE GRACIANO
Mesa,AZ
Summary
Organized professional promotes demonstrated ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Phoenix Children's Hosptial
06.2023 - Current
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Answered phones promptly and directed calls appropriately
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Greeted patients and visitors in a friendly manner to ensure a positive experience
- Scheduled appointments and coordinated meetings efficiently.
Environmental Services Housekeeper
Sodexo USA
02.2023 - 06.2023
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment
- Disposed of trash and recyclables each day to avoid waste buildup
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Retail Sales Associate
Target
02.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Kohl's
11.2020 - 01.2022
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
Education
High School Diploma -
Skyline High School
01.2005
Skills
- Time Management
- Answering Phones
- Active Learning
- Multitasking Strength
- Verbal and written communication
- Proficient in basic in Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Phoenix Children's Hosptial
06.2023 - Current
Environmental Services Housekeeper
Sodexo USA
02.2023 - 06.2023
Retail Sales Associate
Target
02.2022 - 02.2023
Retail Sales Associate
Kohl's
11.2020 - 01.2022
High School Diploma -
Skyline High School
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