Jae'Den Evins
Mishawaka,IN
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Software appointment scheduling system to manage over 100+ patients weekly. Organized and accurate in managing patient flow. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Beacon Medical Group
06.2023 - Current
- Answering and forwarding phone calls, greeting patients, keeping reception area tidy, cross covering other positions, assisting nursing staff and physicians, verifying patient insurance coverage, checking IDs, updating demographic information, handling co-pays, filing, faxing, scanning documents, observing safety policies and emergency procedures.
Medical Receptionist
Beacon Behavioral Health
05.2022 - 06.2023
- Answering and forwarding phone calls, greeting patients, keeping reception area tidy, cross covering other positions, assisting nursing staff and physicians, verifying patient insurance coverage, checking IDs, updating demographic information, handling co-pays, filing, faxing, scanning documents, observing safety policies and emergency procedures.
Administrative Assistant
ServiceMaster of South Bend
04.2017 - 04.2022
- Providing day-to-day support for Executive leadership, sorting and delivering mail, completing required documentation, delivering data-driven solutions, creating spreadsheets, creating calendars, answering phones, directing customers and calls, completing clerical tasks, making travel arrangements.
TJ Maxx Sales Associate
T.J. Maxx
11.2019 - 01.2020
- Accountable for being on the register, providing customer service, explaining rewards program, ensuring customer satisfaction, working in a team, completing tasks in a timely manner.
Crew Member
Dairy Queen
07.2018 - 08.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Nursing
Indiana University South Bend
South Bend, IN06.2024
College in Medical Assistant -
Ivy Tech Community College
South Bend, IN06.2020
High School Diploma -
Washington High School
South Bend, IN06.2018
Skills
- Proficient in Microsoft Excel, Word, and PowerPoint Adobe Illustrator (10 years)
- Time management (5 years)
- Front desk (5 years)
- Microsoft Office (6 years)
- Web Design (3 years)
- Graphic Design (3 years)
- Medical Receptionist (2 years)
- Medical Scheduling (2 years)
- Computer Skills (6 years)
- Communication skills
- Creativity
- Web design
- Clerical experience
- Leadership
- Graphic design
- Organizational skills
- Applied behavior analysis
- Working with people with autism
- Caregiving
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Patient Scheduling
- Office Administration
- Patient Registration
- HIPAA Compliance
- Appointment Setting
- Insurance Verification
- HIPAA Guidelines
- Appointment management
- Payment Collection
- Reminder calls
- Workflow Optimization
- Paperwork coordination
- Mail Management
- Proficient in Software
- Computer Proficiency
- Collaboration and Teamwork
- Time Management
- Critical Thinking
- Organization and Time Management
- Data Entry
- Patient Referral
- Flexible Schedule
Accomplishments
- Achieved team leadership through effectively helping with being a positive influence to others and coordinating front desk activities.
Certification
Driver's License, 09/01/21, 08/01/28
Timeline
Medical Receptionist
Beacon Medical Group
06.2023 - Current
Medical Receptionist
Beacon Behavioral Health
05.2022 - 06.2023
TJ Maxx Sales Associate
T.J. Maxx
11.2019 - 01.2020
Crew Member
Dairy Queen
07.2018 - 08.2018
Administrative Assistant
ServiceMaster of South Bend
04.2017 - 04.2022
Nursing
Indiana University South Bend
College in Medical Assistant -
Ivy Tech Community College
High School Diploma -
Washington High School
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