Grace Hamel
Chicago,IL
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining and beverage experiences.
Overview
7
7
years of professional experience
Work History
Server
Sheffield's Wine & Beer Garden
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bartender
The Smoke Daddy
05.2021 - 08.2023
- Achieved 10% higher sales per customer than expected, while delivering kind and personable service.
- Had won top sales per customer 4 months in a row, additionally winning competitions for top sale of retail products,
- Prepared drinks according to Four Star standards, recommends whiskeys and specials, and replenishes drinks and food as needed,
- Cultivated wide array of knowledge regarding food and beverage, allowing personalized recommendations for all patrons,
- Cleaned and organized bar and service stations in accordance with expectations provided by management and upper-level employees,
Server/Bartender
Ramen Takeya
05.2019 - 05.2021
- Obtained highest sales per customer out of all full-time servers on a consistent basis.
- Prepared and served all cocktails, spirits, wines, and beers in efficient manner to customers.
- Worked as team member and aided fellow staff in hosting, bussing, running food, and answering phone calls.
Server
Blue Agave Tequila Bar and Restaurant
02.2018 - 08.2018
- Wrote customers food orders, recorded orders into the POS terminal and delivered drinks
Hostess
Coast Sushi Bar
01.2017 - 02.2018
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Business/Economics
Harold Washington College
Chicago, IL12.2018
Skills
- Ability to manage multiple priorities with appropriate attention to details
- Quickly able to memorize important information
- Order accuracy
- High level of experience with large volume of customers
- Strong knowledge of sanitation and food safety
- Suggestive selling
Timeline
Server
Sheffield's Wine & Beer Garden
05.2023 - Current
Server/Bartender
The Smoke Daddy
05.2021 - 08.2023
Server/Bartender
Ramen Takeya
05.2019 - 05.2021
Server
Blue Agave Tequila Bar and Restaurant
02.2018 - 08.2018
Hostess
Coast Sushi Bar
01.2017 - 02.2018
Associate of Arts - Business/Economics
Harold Washington College
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