Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Herigodt

Summary

Dynamic Retail Product and Pricing Specialist with extensive experience at Hy-Vee, excelling in pricing software and customer service. Proven track record in optimizing inventory management and enhancing customer satisfaction through effective communication and problem-solving. Committed to delivering results while fostering a positive shopping experience.

Overview

5
5
years of professional experience

Work History

Retail Product and Pricing Specialist

Hy-Vee
05.2025 - Current

I check vendors in by making sure the products on the invoices are on the pallets that they bring in. I then balance those invoices making sure to change the cost when the vendors give us discounts. I do price changes across the store as well as hanging signs around the store.

Health Beauty Care Manager

Hy-Vee
01.2025 - 05.2025

I walked the section of the store and ordered products that were needed as well as editing the order when products that were not needed were trying to be automatically ordered. I stocked the truck when it are in twine a week. I counted inventory for the department every quarter making sure we had everything we were suppose to have. Customer service played a big part in this position with talking to customers in the aisle as well as special ordering products for customers when they would ask. I built displays for new and popular products. I covered breaks up front for customer service, and cashiers.

General Merchandise Assistant Manager

Hy-Vee
09.2023 - 01.2025

This position was more of a "floating" position, as I would move around the store everyday and help out where needed. I covered breaks at customer service, getting people lottery, doing money orders, and problem solving when customers were upset. I would count inventory, stock the shelves, cashier, and help in kitchen to maker caterings.

Aisles Online Assistant Manager

Hy-Vee
01.2022 - 09.2023

I would run the room assigning orders and or zones to employees making sure the orders were shopped correctly and in a timely manner. I would talk with customers when items were missing or prices were wrong by correcting the problems. I would shop if needed when we were to make sure my shoppers were not stressing out.


Aisle Online Shopper

Hy-Vee
09.2020 - 09.2023

I would shop orders for customers in a timely manner making sure to message customers when we were out of stock of products. I would bag the groceries up and tote them in the proper totes to make sure the food would not get ruined. I also helped work outside and give people their groceries but making sure they had all their items.

Education

High School Diploma -

Lanphier Highschool
Springfield, IL
06-2021

Skills

  • Pricing software proficiency
  • Training and mentoring
  • Sales support
  • Customer service
  • Active listening
  • Critical thinking
  • Verbal communication
  • Work ethic and integrity
  • Patience and empathy
  • Customer assistance

Timeline

Retail Product and Pricing Specialist

Hy-Vee
05.2025 - Current

Health Beauty Care Manager

Hy-Vee
01.2025 - 05.2025

General Merchandise Assistant Manager

Hy-Vee
09.2023 - 01.2025

Aisles Online Assistant Manager

Hy-Vee
01.2022 - 09.2023

Aisle Online Shopper

Hy-Vee
09.2020 - 09.2023

High School Diploma -

Lanphier Highschool