Grace Herrlinger
211 Church St. ,FL
Summary
Dynamic Member Service Representative with a proven track record at Foundever, excelling in customer service and relationship building. Adept at providing tailored solutions and fostering positive customer interactions. Recognized commitment to enhancing customer support, contributing to a high level of member satisfaction.
Overview
7
7
years of professional experience
Work History
Member Service Representative
Foundever
08.2019 - Current
Also a Mentor helped with new hires
As an agent
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Cashier
Murphy USA
02.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Tavares High School
Tavares, FLSkills
- Customer service
- Relationship building
- Financial transactions
- Customer support
Timeline
Member Service Representative
Foundever
08.2019 - Current
Cashier
Murphy USA
02.2018 - 08.2019
Tavares High School
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