Grace Hornbeak
Mount Shasta,CA
Summary
Exceptional Outdoor Professional with sound understanding of experiential education, outdoor education and leadership development curriculum and programs. Brings over 5 years of safe adventure activities experience, including skiing, hiking, rock climbing, whitewater rafting, and mountain biking. Possesses positive, professional disposition to help programs run effectively and on track to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Marketing Director
MT SHASTA SKI PARK
07.2022 - Current
- Created compelling marketing materials, including brochures, presentations, and social media content.
- Planned and executed events and marketing programs to increase guest engagement.
- Managed event logistics and operations.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Planned and executed successful PR events, ensuring positive exposure for the organization.
CERTIFIED SKI INSTRUCTOR
PARK CITY MOUNTAIN RESORT
12.2020 - 04.2022
- Regularly participated in professional development opportunities, staying up-to-date on industry trends and certifications.
- Adapted instruction styles based on individual learning preferences, resulting in higher student satisfaction rates.
- Consistently received positive feedback from clients, leading to repeat bookings and referrals to friends and family members.
SUMMER ACTIVITIES TEAM LEAD
PARK CITY MOUNTAIN RESORT
06.2021 - 10.2021
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
WHITE WATER RAFTING GUIDE
OARS AMERICAN RIVER OUTPOST
07.2020 - 10.2020
- Maintained a high level of expertise in whitewater rafting techniques, resulting in excellent client feedback.
- Improved customer satisfaction by providing knowledgeable and engaging commentary on local ecology during trips.
OPERATIONS MANAGER
GREY BEARS
07.2019 - 06.2020
- Empowered employees and volunteers to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Coordinated and implemented special events for volunteer service appreciation.
ZIPLINE GUIDE
MARGARITA ADVENTURES
01.2018 - 01.2019
- Customized tours based on individual guest needs or preferences, enhancing their overall experience with personalized attention.
- Collaborated with team members to create memorable experiences for guests, resulting in positive reviews and repeat business.
BACKCOUNTRY GUIDE
WILD BEGININGS ADVENTURE COMPANY
01.2018
POOL MANAGER/LIFEGUARD
CITY OF ORLAND
01.2014 - 01.2017
SENIOR PARK AIDE
CALIFORNIA STATE PARKS
01.2019
OUTREACH INTERN
LAND CONSERVANCY OF SLO COUNTY
01.2018
BANQUET SERVER
MODONNA INN
01.2016
ASI POLY ESCAPES
01.2016 - 01.2018
Education
Bachelor of Science - Parks, Recreation, And Tourism Management
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2019
Skills
- Program Management and Evaluation
- Budget Creation and Analysis
- Large Scale Event Coordination
- Multi-Day Trip Planning
- Customer and Employee Journey Mapping
- Schedule Development and Management
- Teambuilding Facilitation with Diverse Demographics
- Public Relations
Extracurricular Activities
- Skiing / Snowmobiling
- International Travel
- Backpacking / Hiking
- PSIA Certified Level 2 Alpine Ski Instructor
- Rock Climbing
- Mountain Biking
Timeline
Marketing Director
MT SHASTA SKI PARK
07.2022 - Current
SUMMER ACTIVITIES TEAM LEAD
PARK CITY MOUNTAIN RESORT
06.2021 - 10.2021
CERTIFIED SKI INSTRUCTOR
PARK CITY MOUNTAIN RESORT
12.2020 - 04.2022
WHITE WATER RAFTING GUIDE
OARS AMERICAN RIVER OUTPOST
07.2020 - 10.2020
OPERATIONS MANAGER
GREY BEARS
07.2019 - 06.2020
SENIOR PARK AIDE
CALIFORNIA STATE PARKS
01.2019
ZIPLINE GUIDE
MARGARITA ADVENTURES
01.2018 - 01.2019
BACKCOUNTRY GUIDE
WILD BEGININGS ADVENTURE COMPANY
01.2018
OUTREACH INTERN
LAND CONSERVANCY OF SLO COUNTY
01.2018
BANQUET SERVER
MODONNA INN
01.2016
ASI POLY ESCAPES
01.2016 - 01.2018
POOL MANAGER/LIFEGUARD
CITY OF ORLAND
01.2014 - 01.2017
Bachelor of Science - Parks, Recreation, And Tourism Management
California Polytechnic State University-San Luis Obispo
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