Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Hubbard

Fredericksburg,VA

Summary

Hello, I am Grace Hubbard, i am a Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes. I am currently in school to be a dental hygienist, starting with my prerequisite classes then applying to the program. I am really looking forward to getting some hands on experience and I am very excited to start my career in the dental field.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Bowlero
Fredericksburg, VA
04.2023 - Current
  • Greeted guests upon arrival and provided excellent customer service.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Encouraged guests to participate in rewards programs to promote brand loyalty.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Provided training sessions for new employees on company procedures and protocols.
  • Sanitized front desk area, put back shoes in their preferred place, and cleaned building floors by sweeping, mopping or vacuuming.

Host

Red Lobster
Fredericksburg, VA
09.2022 - 01.2023
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Sales Associate

Footaction/Footlocker
Forestville, MD, MD
08.2021 - 01.2022
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and organized arrangements to promote items.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

Massaponax High School
Fredericksburg, VA
05-2023

Associate Degree in Dental Hygiene - Dental Hygiene

Germanna Community College
Fredericksburg, VA

Skills

  • Customer Assistance And Interaction
  • Strategic Planning
  • Maintaining a clean work area
  • Hardworking and Reliable
  • Effective Multitasking
  • Adaptability
  • Cash Register Operation
  • Building Customer Loyalty

Certification

  • Dental Radiation Safety

Timeline

Front Desk Associate

Bowlero
04.2023 - Current

Host

Red Lobster
09.2022 - 01.2023

Sales Associate

Footaction/Footlocker
08.2021 - 01.2022

High School Diploma -

Massaponax High School

Associate Degree in Dental Hygiene - Dental Hygiene

Germanna Community College

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Grace Hubbard